Beyond “Cold Emotion and Rumination”

Abstract. Background: Although the recent past has witnessed a surge in the study of forgiveness, little is known about unforgiveness. This study aims to understand the nature and attributes of unforgiveness. Methods: We used a qualitative design. The sample consisted of 14 participants (22–32 years). We collected data using a semistructured interview protocol. The interview content was tape-recorded, transcribed verbatim, and analyzed using the thematic analysis method. Results: We identified five themes: a complex process, multiple causes, benefits, negative consequences, and strategies to reduce unforgiveness. Challenges to trust, unforgiveness-generated behaviors, and mixed emotionality of transgressions made it a complex process. Transgressors’ misconduct, challenges to regard and relationship, and negative feelings associated with transgressions were identified as the main causes. Unforgiveness benefits victims by increasing their adaptability, self-worth, productivity, well-being, and relationship outcomes. Some negative consequences of relationships, emotionality, self-worth, etc., have also been described. Positive changes in transgressors’ behaviors and poor conditions and the likelihood of revictimization were described as mechanisms to reduce unforgiveness. Discussion: Contrary to previous views, which assumed unforgiveness represents only cold emotion and rumination, our findings reveal that unforgiveness is a complex process. Aside from certain negative consequences, it also serves some adaptive functions.