Stephen A. Rains, Anjali Ashtaputre, K. Němcová, Bethany R. Lutovsky, Eric Tsetsi, Corey A. Pavlich, Chelsie Akers
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The evolution of supportive conversations: Tracking within-discussion changes in support seeking and provision messages
ABSTRACT Despite widespread agreement about the benefits of social support, much remains to be learned about the dynamic nature of supportive communication. We examined the evolution of supportive conversations by investigating changes within support seeking and provision behaviors over the course of a discussion. Across two existing datasets, the results showed that support seekers’ use of approach behaviors, avoidance behaviors, and exonerating justifications varied systematically during conversations. The prevalence of moderate and low person-centered feedback from support providers also varied across the four quartiles of supportive conversations and in conjunction with support seekers’ change in emotional distress. The results collectively offered evidence that supportive conversations are generally organized in a sequence of four phases.
期刊介绍:
Communication Monographs, published in March, June, September & December, reports original, theoretically grounded research dealing with human symbolic exchange across the broad spectrum of interpersonal, group, organizational, cultural and mediated contexts in which such activities occur. The scholarship reflects diverse modes of inquiry and methodologies that bear on the ways in which communication is shaped and functions in human interaction. The journal endeavours to publish the highest quality communication social science manuscripts that are grounded theoretically. The manuscripts aim to expand, qualify or integrate existing theory or additionally advance new theory. The journal is not restricted to particular theoretical or methodological perspectives.