领导、组织文化和创新工作行为对客户的绩效的影响

IF 0.9 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Agus Purwanto, Masduki Asbari, Mirza Prameswari, Mohamad Ramdan, Samuel Tanasjah Setiawan
{"title":"领导、组织文化和创新工作行为对客户的绩效的影响","authors":"Agus Purwanto, Masduki Asbari, Mirza Prameswari, Mohamad Ramdan, Samuel Tanasjah Setiawan","doi":"10.33221/jikm.v9i01.473","DOIUrl":null,"url":null,"abstract":"Today's competitive world of health services, many organizations face rapid changes, including Puskesmas. Therefore the Puskesmas must focus on innovative work behavior (IWB) to gain a competitive advantage. This study examines the effect of transformational leadership and organizational climate on the performance of Puskesmas employees through innovative work behavior as mediation by taking Puskesmas in Pati, Central Java, Indonesia. Data collection was done by simple random sampling via electronic of the population of Puskesmas employees in Pati Regency in Indonesia. The returned and valid questionnaire results were 92 samples. Data processing using SEM method with SmartPLS 3.0 software. Data collection techniques using a questionnaire with a Likert scale. The results of the study indicate that transformational leadership and organizational climate have a positive and significant effect on the performance of Puskesmas employees, both directly and indirectly through mediating innovative work behavior. Innovative work behavior has a positive and significant effect on employee performance. This study proposes a model for building employee performance within the Puskesmas scope through transformational leadership and organizational climate with organizational learning as mediation.","PeriodicalId":45460,"journal":{"name":"Journal of Information & Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.9000,"publicationDate":"2020-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"41","resultStr":"{\"title\":\"Dampak Kepemimpinan, Budaya Organisasi dan Perilaku Kerja Inovatif Terhadap Kinerja Pegawai Puskesmas\",\"authors\":\"Agus Purwanto, Masduki Asbari, Mirza Prameswari, Mohamad Ramdan, Samuel Tanasjah Setiawan\",\"doi\":\"10.33221/jikm.v9i01.473\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Today's competitive world of health services, many organizations face rapid changes, including Puskesmas. Therefore the Puskesmas must focus on innovative work behavior (IWB) to gain a competitive advantage. This study examines the effect of transformational leadership and organizational climate on the performance of Puskesmas employees through innovative work behavior as mediation by taking Puskesmas in Pati, Central Java, Indonesia. Data collection was done by simple random sampling via electronic of the population of Puskesmas employees in Pati Regency in Indonesia. The returned and valid questionnaire results were 92 samples. Data processing using SEM method with SmartPLS 3.0 software. Data collection techniques using a questionnaire with a Likert scale. The results of the study indicate that transformational leadership and organizational climate have a positive and significant effect on the performance of Puskesmas employees, both directly and indirectly through mediating innovative work behavior. Innovative work behavior has a positive and significant effect on employee performance. This study proposes a model for building employee performance within the Puskesmas scope through transformational leadership and organizational climate with organizational learning as mediation.\",\"PeriodicalId\":45460,\"journal\":{\"name\":\"Journal of Information & Knowledge Management\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.9000,\"publicationDate\":\"2020-02-28\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"41\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Information & Knowledge Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.33221/jikm.v9i01.473\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"INFORMATION SCIENCE & LIBRARY SCIENCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Information & Knowledge Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33221/jikm.v9i01.473","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 41

摘要

在当今竞争激烈的卫生服务世界中,许多组织面临着迅速的变化,包括Puskesmas。因此,Puskesmas必须关注创新工作行为(IWB)以获得竞争优势。本研究以印尼中爪哇帕蒂市的Puskesmas为研究对象,通过创新工作行为作为中介,考察了变革型领导和组织氛围对Puskesmas员工绩效的影响。数据收集是通过电子简单随机抽样的方式对印度尼西亚帕蒂县的Puskesmas员工进行的。回收有效问卷92份。数据处理采用扫描电镜法,使用SmartPLS 3.0软件。使用李克特量表问卷的数据收集技术。研究结果表明,变革型领导和组织氛围通过直接和间接中介创新工作行为对Puskesmas员工绩效有显著的正向影响。创新工作行为对员工绩效有显著的正向影响。本研究提出了一个以组织学习为中介,通过变革型领导和组织氛围在Puskesmas范围内构建员工绩效的模型。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Dampak Kepemimpinan, Budaya Organisasi dan Perilaku Kerja Inovatif Terhadap Kinerja Pegawai Puskesmas
Today's competitive world of health services, many organizations face rapid changes, including Puskesmas. Therefore the Puskesmas must focus on innovative work behavior (IWB) to gain a competitive advantage. This study examines the effect of transformational leadership and organizational climate on the performance of Puskesmas employees through innovative work behavior as mediation by taking Puskesmas in Pati, Central Java, Indonesia. Data collection was done by simple random sampling via electronic of the population of Puskesmas employees in Pati Regency in Indonesia. The returned and valid questionnaire results were 92 samples. Data processing using SEM method with SmartPLS 3.0 software. Data collection techniques using a questionnaire with a Likert scale. The results of the study indicate that transformational leadership and organizational climate have a positive and significant effect on the performance of Puskesmas employees, both directly and indirectly through mediating innovative work behavior. Innovative work behavior has a positive and significant effect on employee performance. This study proposes a model for building employee performance within the Puskesmas scope through transformational leadership and organizational climate with organizational learning as mediation.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
Journal of Information & Knowledge Management
Journal of Information & Knowledge Management INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.40
自引率
25.00%
发文量
95
期刊介绍: JIKM is a refereed journal published quarterly by World Scientific and dedicated to the exchange of the latest research and practical information in the field of information processing and knowledge management. The journal publishes original research and case studies by academic, business and government contributors on all aspects of information processing, information management, knowledge management, tools, techniques and technologies, knowledge creation and sharing, best practices, policies and guidelines. JIKM is an international journal aimed at providing quality information to subscribers around the world. Managed by an international editorial board, JIKM positions itself as one of the leading scholarly journals in the field of information processing and knowledge management. It is a good reference for both information and knowledge management professionals. The journal covers key areas in the field of information and knowledge management. Research papers, practical applications, working papers, and case studies are invited in the following areas: -Business intelligence and competitive intelligence -Communication and organizational culture -e-Learning and life long learning -Electronic records and document management -Information processing and information management -Information organization, taxonomies and ontology -Intellectual capital -Knowledge creation, retention, sharing and transfer -Knowledge discovery, data and text mining -Knowledge management and innovations -Knowledge management education -Knowledge management tools and technologies -Knowledge management measurements -Knowledge professionals and leadership -Learning organization and organizational learning -Practical implementations of knowledge management
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信