市场营销与全球化:相关性、趋势和未来研究

Pub Date : 2021-09-01 DOI:10.1177/20515707211027326
M. F. Diallo, Souad Djelassi, V. Kumar
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引用次数: 1

摘要

引言根据Beck(2000)的说法,“全球化”的概念是指一个开放、多层面和多文化的过程。它对应于国民经济日益相互依存,涉及不同国家的消费者、生产者、供应商和政府(Knight,2000)。从营销的角度来看,我们将“全球营销”与“营销活动的全球化”区分开来(Svensson,2002)。“全球营销”的概念指的是不同国家营销活动的协调和整合(Johansson,2009)或将资源集中在全球市场的威胁和机遇上(Keegan和Green,2016)。另一方面,营销活动的全球化指的是对市场/产品的集中,即对寻求相同利益或要求根据相同技术提供服务的消费者群体的集中,无论他们居住的地理区域如何,都突出了他们的相似性(Svensson,2002)。然而,这些不同的术语并没有达成共识,因为全球化的现实要复杂得多(Liu et al.,2021)。事实上,当地或文化背景在很大程度上决定了全球营销战略的实际实施。根据Douglas和Craig(1995)的说法,文献中使用的大多数术语都是可互换的,导致概念模糊和缺乏共识。从这个角度来看,Svensson(2002)提出了一种以“全球营销”和“营销活动全球化”概念为中心的具体方法。充其量,它存在于战略层面,但在业务层面毫无意义。“全球营销”的概念更具相关性,因为它考虑了当地的现实,并允许根据上下文进行调整或标准化。它有两个主要目标:在标准化或同质化方面实现营销活动的排他性最大化,在适应与标准化或依赖与独立方面优化这些活动。相反,其他作者强调,需要根据结合全球和地方的多维方法来概念化全球化的概念。因此,Cavusgil等人(2004)提出了一种企业全球化的衡量标准,该标准由六个维度组成:1以地域为中心的企业、全球营销、全球结构、富有远见的领导力、全球组织文化和全球管理过程。同样,Sinkovics和Kuivalainen(2013)强调了七个维度的概念方法:全球战略、全球管理、全球运营、全球金融、全球营销、全球结构和全球文化。总之,缺乏共识是全球化概念的规则,现有的方法侧重于本地或全球营销。然而,市场营销与全球化:相关性、趋势和未来研究
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Marketing and globalization: Relevance, trends and future research
Introduction According to Beck (2000), the notion of “globalization” refers to an open, multidimensional, and multicultural process. It corresponds to the growing interdependence of national economies, involving consumers, producers, suppliers, and governments of different countries (Knight, 2000). From a marketing point of view, we distinguish “global marketing” from the “globalization of marketing activities” (Svensson, 2002). The notion of “global marketing” refers to various meanings such as the coordination and integration of marketing activities in different countries (Johansson, 2009) or the focusing of resources on the threats and opportunities of global markets (Keegan and Green, 2016). The globalization of marketing activities, on the other hand, refers to the concentration on markets/products, that is, on groups of consumers who seek the same benefits or demand to be served according to the same technology, highlighting their similarities regardless of the geographical areas where they reside (Svensson, 2002). However, these different terms do not meet with consensus because the reality of globalization is much more complex (Liu et al., 2021). Indeed, the local or cultural context significantly determines the practical implementation of global marketing strategies. According to Douglas and Craig (1995), most of the terms used in the literature are interchangeable, resulting in conceptual vagueness and a lack of consensus. In this perspective, Svensson (2002) proposes a specific approach centered on the notions of “glocal marketing” and “glocalization of marketing activities.” He starts from the observation that the notion of “global marketing” remains a utopia or at least a marketing myopia. At best, it exists at the strategic level, but is in no way relevant at the operational level. The notion of “glocal marketing” is more relevant because it considers the local reality and allows for adaptation or standardization according to the context. It has two main objectives: the exclusive maximization of marketing activities in terms of standardization or homogenization and the optimization of these activities in terms of adaptation versus standardization or dependency versus independence. Conversely, other authors emphasize the need to conceptualize the notion of globalization according to a multi-dimensional approach combining the global and the local. Thus, Cavusgil et al. (2004) propose a measure of corporate globalization that is composed of six dimensions:1 geocentric corporate, global marketing, global structure, visionary leadership, global organizational culture and global management process. In the same vein, Sinkovics and Kuivalainen (2013) highlight a seven-dimensional conceptual approach: global strategy, global management, global operations, global finance, global marketing, global structure, and global culture. In summary, lack of consensus is the rule regarding the notion of globalization, with existing approaches that focusing on local or global marketing. However, Marketing and globalization: Relevance, trends and future research
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