Mahmood Khosrowjerdi, Cecilia Black Fylking, N. Zeraatkar
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Online information seeking during the COVID-19 pandemic: A cross-country analysis
The aim of this study was to investigate the coronavirus-related web-searching patterns of people from the 10 most affected nations in September 2020. The authors extracted all searches for the sample nations, consisting of the two words ‘COVID-19’ and ‘coronavirus’ and their variations, from Google Trends for the complete year of 2020. The results showed a discrepancy due to the priority of the language used during searches for coronavirus-related information. The time span of the attention level of citizens towards coronavirus-related information was relatively short (about one month). This supports the assumption of the activation model of information exposure that information which generates a negative affect is not welcomed by users. The findings have practical implications for governments and health authorities in, for example, launching information services for citizens in the early months of a pandemic and them remaining as the preferred source of information for citizens.
期刊介绍:
IFLA Journal is an international journal which publishes original peer reviewed articles, a selection of peer reviewed IFLA conference papers, and news of current IFLA activities. Content is selected to reflect the variety of the international information profession, ranging from freedom of access to information, knowledge management, services to the visually impaired and intellectual property. The IFLA Journal aims to promote and support the aims and core values of IFLA as the global voice of the library and information profession by providing authoritative coverage and analysis of the activities of IFLA and its various constituent bodies and members, and those of other bodies with similar aims and interests.