走向企业问责制的概念化:消费者视角

IF 1.9 4区 管理学 Q2 COMMUNICATION
Jonathan Borden, X. Zhang
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引用次数: 0

摘要

企业问责制仍然是规范企业管理理论中的一个重要结构,但在实践中仍然模糊不清。本研究在现有文献的基础上,从消费者的角度操作了一个三因素感知的企业责任量表,并在三个消费者样本中验证了该量表。感知的企业问责制由三个因素组成:积极预期、被动预期和问责制执行。讨论了对理论和实践的启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Towards a Conceptualization of Corporate Accountability: A Consumer Perspective
Corporate accountability remains a significant construct in normative business management theory, yet it remains ambiguous in practice. This research operationalizes a three-factor perceived corporate accountability scale from the consumers’ perspective based on the extant literature then validates this scale among three consumer samples. Perceived corporate accountability consists of three factors: proactive expectancy, reactive expectancy, and accountability enforcement. Implications for both theory and practice are discussed.
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来源期刊
CiteScore
4.30
自引率
16.00%
发文量
35
期刊介绍: Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.
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