{"title":"南岸中心热爱的文化工作:情感、具体化、协作劳动的演变","authors":"Kathy Williams","doi":"10.1177/13675494231152895","DOIUrl":null,"url":null,"abstract":"This article scrutinises a recent moment of cultural work at Southbank Centre, drawing on empirical research including 32 interviews carried out over a 4-year period. It supports the view that it is important to extend our historical understanding of cultural work and argues that cultural labour and affective economy debates need to be situated in longer institutional contexts. Focusing on what it describes as ‘emotional, embodied, collaborative labour’, it analyses these tropes in relation to both specific histories of Southbank Centre and to broader theories of cultural work and emotional labour. It also argues that by unpacking the changing forms of emotional labour required by cultural workers at Southbank Centre, we can develop our understanding of how and why cultural work evolves within specific contexts. During the period I researched Southbank Centre, the need for individualised, ‘appropriate’ emotional labour, and the ability to facilitate enjoyable visitor experiences was made key for cultural workers, and yet the adept demonstration of these personal attributes is not something which is equally available to all. Through analysis of both academic theory and findings from my research, the article therefore unpacks how collaborative working practices coexist with emotional labour, embodied work and the production of an affective visitor experience as well as being shaped by their cultural–political contexts.","PeriodicalId":47482,"journal":{"name":"European Journal of Cultural Studies","volume":"26 1","pages":"446 - 463"},"PeriodicalIF":1.7000,"publicationDate":"2023-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Loving cultural work at Southbank Centre: Evolutions of emotional, embodied, collaborative labour\",\"authors\":\"Kathy Williams\",\"doi\":\"10.1177/13675494231152895\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This article scrutinises a recent moment of cultural work at Southbank Centre, drawing on empirical research including 32 interviews carried out over a 4-year period. It supports the view that it is important to extend our historical understanding of cultural work and argues that cultural labour and affective economy debates need to be situated in longer institutional contexts. Focusing on what it describes as ‘emotional, embodied, collaborative labour’, it analyses these tropes in relation to both specific histories of Southbank Centre and to broader theories of cultural work and emotional labour. It also argues that by unpacking the changing forms of emotional labour required by cultural workers at Southbank Centre, we can develop our understanding of how and why cultural work evolves within specific contexts. During the period I researched Southbank Centre, the need for individualised, ‘appropriate’ emotional labour, and the ability to facilitate enjoyable visitor experiences was made key for cultural workers, and yet the adept demonstration of these personal attributes is not something which is equally available to all. Through analysis of both academic theory and findings from my research, the article therefore unpacks how collaborative working practices coexist with emotional labour, embodied work and the production of an affective visitor experience as well as being shaped by their cultural–political contexts.\",\"PeriodicalId\":47482,\"journal\":{\"name\":\"European Journal of Cultural Studies\",\"volume\":\"26 1\",\"pages\":\"446 - 463\"},\"PeriodicalIF\":1.7000,\"publicationDate\":\"2023-01-31\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"European Journal of Cultural Studies\",\"FirstCategoryId\":\"90\",\"ListUrlMain\":\"https://doi.org/10.1177/13675494231152895\",\"RegionNum\":2,\"RegionCategory\":\"社会学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"CULTURAL STUDIES\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"European Journal of Cultural Studies","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/13675494231152895","RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CULTURAL STUDIES","Score":null,"Total":0}
Loving cultural work at Southbank Centre: Evolutions of emotional, embodied, collaborative labour
This article scrutinises a recent moment of cultural work at Southbank Centre, drawing on empirical research including 32 interviews carried out over a 4-year period. It supports the view that it is important to extend our historical understanding of cultural work and argues that cultural labour and affective economy debates need to be situated in longer institutional contexts. Focusing on what it describes as ‘emotional, embodied, collaborative labour’, it analyses these tropes in relation to both specific histories of Southbank Centre and to broader theories of cultural work and emotional labour. It also argues that by unpacking the changing forms of emotional labour required by cultural workers at Southbank Centre, we can develop our understanding of how and why cultural work evolves within specific contexts. During the period I researched Southbank Centre, the need for individualised, ‘appropriate’ emotional labour, and the ability to facilitate enjoyable visitor experiences was made key for cultural workers, and yet the adept demonstration of these personal attributes is not something which is equally available to all. Through analysis of both academic theory and findings from my research, the article therefore unpacks how collaborative working practices coexist with emotional labour, embodied work and the production of an affective visitor experience as well as being shaped by their cultural–political contexts.
期刊介绍:
European Journal of Cultural Studies is a major international, peer-reviewed journal founded in Europe and edited from Finland, the Netherlands, the UK, the United States and New Zealand. The journal promotes a conception of cultural studies rooted in lived experience. It adopts a broad-ranging view of cultural studies, charting new questions and new research, and mapping the transformation of cultural studies in the years to come. The journal publishes well theorized empirically grounded work from a variety of locations and disciplinary backgrounds. It engages in critical discussions on power relations concerning gender, class, sexual preference, ethnicity and other macro or micro sites of political struggle.