{"title":"流行病社会工作中的国产化技术","authors":"A. Aasback, Nina Helen Aas Røkkum","doi":"10.31265/jcsw.v16i2.387","DOIUrl":null,"url":null,"abstract":"On March 12th, 2020 the Norwegian government announced what later became known as ‘the lockdown’ of Norway due to the outbreak of Covid-19. This led to major changes in society where social distancing became the ‘new normal’ in everyday life. For social workers, it meant adapting to ‘new’ social problems among vulnerable groups as well as comprehensive changes in their working conditions and interactions with clients. \nMany social workers communicated with clients on digital platforms before the pandemic, but Norway’s Covid-19 social distancing policies changed the terms for using these platforms. This article investigates the impact of the pandemic on the ways Norwegian social workers involve themselves with digital technology in their interactions with clients. We employ domestication theory to investigate how social workers shape and navigate these new circumstances triggered by the pandemic using a three-dimensional model that includes practical, symbolic, and cognitive levels of analysis. \nThe data underlying this article consist of 16 semi-structured interviews with social workers from seven different social services in Norway. The interviews were conducted approximately one month after the lockdown. The digital transformation within Norwegian social services, together with the changes related to the pandemic, have created new ways of practicing social work. We turn our attention to the following research questions: What characterized social workers’ digital interactions with clients during the first months of the pandemic? What can be learned from their experiences with domesticating technology? How has digital technology supported, challenged, and changed professional values in practice?","PeriodicalId":37599,"journal":{"name":"Journal of Comparative Social Work","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2021-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Domesticating Technology in Pandemic Social Work\",\"authors\":\"A. Aasback, Nina Helen Aas Røkkum\",\"doi\":\"10.31265/jcsw.v16i2.387\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"On March 12th, 2020 the Norwegian government announced what later became known as ‘the lockdown’ of Norway due to the outbreak of Covid-19. This led to major changes in society where social distancing became the ‘new normal’ in everyday life. For social workers, it meant adapting to ‘new’ social problems among vulnerable groups as well as comprehensive changes in their working conditions and interactions with clients. \\nMany social workers communicated with clients on digital platforms before the pandemic, but Norway’s Covid-19 social distancing policies changed the terms for using these platforms. This article investigates the impact of the pandemic on the ways Norwegian social workers involve themselves with digital technology in their interactions with clients. We employ domestication theory to investigate how social workers shape and navigate these new circumstances triggered by the pandemic using a three-dimensional model that includes practical, symbolic, and cognitive levels of analysis. \\nThe data underlying this article consist of 16 semi-structured interviews with social workers from seven different social services in Norway. The interviews were conducted approximately one month after the lockdown. The digital transformation within Norwegian social services, together with the changes related to the pandemic, have created new ways of practicing social work. We turn our attention to the following research questions: What characterized social workers’ digital interactions with clients during the first months of the pandemic? What can be learned from their experiences with domesticating technology? How has digital technology supported, challenged, and changed professional values in practice?\",\"PeriodicalId\":37599,\"journal\":{\"name\":\"Journal of Comparative Social Work\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2021-12-21\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Comparative Social Work\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.31265/jcsw.v16i2.387\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Social Sciences\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Comparative Social Work","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.31265/jcsw.v16i2.387","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
On March 12th, 2020 the Norwegian government announced what later became known as ‘the lockdown’ of Norway due to the outbreak of Covid-19. This led to major changes in society where social distancing became the ‘new normal’ in everyday life. For social workers, it meant adapting to ‘new’ social problems among vulnerable groups as well as comprehensive changes in their working conditions and interactions with clients.
Many social workers communicated with clients on digital platforms before the pandemic, but Norway’s Covid-19 social distancing policies changed the terms for using these platforms. This article investigates the impact of the pandemic on the ways Norwegian social workers involve themselves with digital technology in their interactions with clients. We employ domestication theory to investigate how social workers shape and navigate these new circumstances triggered by the pandemic using a three-dimensional model that includes practical, symbolic, and cognitive levels of analysis.
The data underlying this article consist of 16 semi-structured interviews with social workers from seven different social services in Norway. The interviews were conducted approximately one month after the lockdown. The digital transformation within Norwegian social services, together with the changes related to the pandemic, have created new ways of practicing social work. We turn our attention to the following research questions: What characterized social workers’ digital interactions with clients during the first months of the pandemic? What can be learned from their experiences with domesticating technology? How has digital technology supported, challenged, and changed professional values in practice?
期刊介绍:
This journal promotes contributions, discussions and an exchange of knowledge on Social Work issues. Social Work is a line of work carried out by trained professionals, or "Social Workers", in many different countries. Accordingly, the nature of social work can vary widely. However, its broad aim is to assess and meet people''s social needs by providing services that enable them to live in safety, independence and dignity. In order to appropriately cater to the needs of the people they serve, the practices, aims and values of Social Workers must reflect the cultural and social norms of the society in which they operate. Comparative social work emphasizes comparative studies of social work between different countries, cultures and contexts. The journal aims to support practitioners and academics alike through its discussions of matters relevant to Social Work Practice. This journal publishes two types of peer-reviewed scientific articles on subjects of importance for social work, with a special emphasis on comparative research on different aspects. This includes: -Comparative studies -Single site studies that also generate insight and knowledge in various geographical/cultural and national settings. We also welcome essays discussing/reflecting relevant subjects from an individual point of view, and at least two members of our editorial board will review such papers (maximum of 3,000 words). The JCSW was founded in 2006 and is currently hosted by the University of Stavanger, in cooperation with the University of Agder and the University of Nordland.