人道主义供应链中的绩效管理流程整合:关注自然灾害准备阶段

IF 3.2 Q2 MANAGEMENT
Ester Lisnati Jayadi, H. Forslund
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引用次数: 0

摘要

本研究旨在探讨如何将绩效管理(PM)流程应用于人道主义供应链(hsc)中,并在人道主义组织(HOs)和捐助者之间进行整合,以提高自然灾害防范阶段的成本效率(CE)和交货时间效率(LTE)。设计/方法/方法本研究采用并实施了商业供应链中用于评估hsc的PM流程框架。采用两种类型的参与者(6个HOs和3个捐助者)进行多案例研究,描述了项目管理过程的应用,并分析了参与者之间的集成水平。发现项目管理过程中的活动有时只能被模糊地描述。两家公司都强调提高CE,对LTE的重视程度较低。两个参与者在每个PM过程活动中都具有较低的集成水平,从而降低了CE和LTE。因此,提供了改进PM过程集成水平的指导方针。据作者所知,本研究是第一个将hsc和PM过程集成的文献结合起来的研究,从而对两个文献领域都有所贡献。本研究的具体贡献是为项目管理过程的应用和医院与捐助者之间的整合提供了一个框架。实际意义项目管理过程框架可用于评估项目管理过程的应用,以及当前和增加的集成水平,以改进CE和LTE。现时的申请亦可启发其他居屋及捐助者。原创性/价值先前的研究表明,在hsc的PM领域缺乏框架,特别是在自然灾害准备阶段。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Performance management process integration in humanitarian supply chains: focusing on the natural disaster preparedness stage
Purpose This study aims to explore how to apply and integrate the performance management (PM) process in humanitarian supply chains (HSCs) among and between humanitarian organizations (HOs) and donors so as to improve cost-efficiency (CE) and lead-time effectiveness (LTE) in the stage of natural disaster preparedness. Design/methodology/approach This study adapts and operationalizes a framework for the PM process used in commercial supply chains to assess HSCs. A multiple-case study with two types of actors – six HOs and three donors—is used to describe the applications of the PM process and analyze the level of integration between the actors. Findings The activities in the PM process could sometimes be only vaguely described. Both actors emphasized improving CE, with less emphasis on LTE. Both actors have a low level of integration in each PM process activity, decreasing the CE and LTE. Therefore, guidelines for improving the level of PM process integration are provided. Research limitations/implications To the best of the authors’ knowledge, this study is one of the first to combine literature on HSCs and PM process integration, thereby contributing to both literature fields. The concrete contribution of this study is a framework for PM process application and integration among and between HOs and donors. Practical implications The PM process framework can be used to assess PM process application, as well as current and increased level of integration, to improve CE and LTE. The current applications can also inspire other HOs and donors. Originality/value Previous studies indicate the lack of frameworks in the PM domain of HSCs, especially in the stage of natural disaster preparedness.
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来源期刊
CiteScore
6.40
自引率
20.00%
发文量
20
期刊介绍: The Journal of Humanitarian Logistics and Supply Chain Management (JHLSCM) is targeted at academics and practitioners in humanitarian public and private sector organizations working on all aspects of humanitarian logistics and supply chain management. The journal promotes the exchange of knowledge, experience and new ideas between researchers and practitioners and encourages a multi-disciplinary and cross-functional approach to the resolution of problems and exploitations of opportunities within humanitarian supply chains. Contributions are encouraged from diverse disciplines (logistics, operations management, process engineering, health care, geography, management science, information technology, ethics, corporate social responsibility, disaster management, development aid, public policy) but need to have a logistics and/or supply chain focus. JHLSCM publishes state of the art research, utilizing both quantitative and qualitative approaches, in the field of humanitarian and development aid logistics and supply chain management.
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