数字技术压力和数字技术自我效能对印尼使用金融科技意愿的影响

Santi Putriani, Rika Apriani
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引用次数: 1

摘要

本研究的目的是了解数字技术压力和数字技术自我效能(DTSE)如何影响Z世代消费者在印度尼西亚采用金融科技的意愿。本研究提供了关于技术压力的影响以及自我效能作为调节因素对使用金融科技意愿的作用的知识。本研究采用了一项问卷调查,以在印度尼西亚使用过FinTech和Z世代(1993-2012年出生)的受访者为标准。共有122名受访者接受了结构方程建模(SEM)分析。研究结果表明,复杂性和过载减少了金融科技的使用。此外,DTSE增加了他们使用金融科技的意愿,并可以减少技术压力对使用金融科技意愿的影响。研究结果预计将为创新者和政策制定者提供投入,使金融科技应用程序更易于使用,以便消费者继续使用金融科技支持可持续发展。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Impacts Of Digital Technostress And Digital Technology Self-Efficacy On Intentions To Use Fintech In Indonesia
The purpose of this study is to see how digital technostress and digital technology self-efficacy (DTSE) affect Generation Z consumers' willingness to adopt FinTech in Indonesia. This study provides knowledge about the impact of technostress and the role of self-efficacy as a moderator on intention to use FinTech. This study uses a questionnaire survey with the criteria of respondents who have used FinTech and Generation Z (born 1993-2012) in Indonesia. A total of 122 respondents were analyzed by Structural Equation Modeling (SEM). The results of the study show that complexity and overload reduce the use of FinTech. In addition, DTSE increases their intention to use FinTech and can reduce the impact of technostress on intention to use FinTech. The results of the research are expected to be input for innovators and policymakers to make FinTech applications easier to use so that consumers will continue to use FinTech to support sustainable development.
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