Oberti Almeida, P. Figueiredo, V. E. Beal, F. U. Passos
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Critical Success Factors of Product Development Projects in the Automotive Industry
The objective of this study was to determine the critical success factors (CSFs), as well as respective best practices (BPs) associated with those factors, using a case survey of the employees of Ford Motor Company working in different development centers around the world. The company’s project managers were asked to respond to two structured questionnaires. The results confirm the study’s assumption that the order of importance of the CSFs of the automotive industry differ from those of other industries in general. The results also reflect the importance of the front end (FE) phase in the new product development process. Regional differences were also observed. Neglecting CSFs can lead to delayed decision-making, resulting in higher development costs or cancellations of projects.
期刊介绍:
JOTMI is a quarterly indexed electronic journal, refereed and edited by Business and Economy Faculty at Alberto Hurtado University. Its mission is to publish original and novel literature in the fields of technology management and innovation; putting emphasis in topics relevant in a global fashion, remarking in Latin-Ibero-America and the Caribbean. The objective of the journal is to analyze the impact that global technological change has on society and to disseminate the best management practices of companies and organizations.