管理工作场所无聊:员工应对策略,主管沟通和工作满意度

IF 5 3区 管理学 Q1 MANAGEMENT
Donald R. Martin, Michaela R. Winchatz, Kendra Knight, Luke Burrows
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引用次数: 1

摘要

本次调查研究(n = 297,47%为白人,52%为女性)调查了美国员工的工作场所无聊体验、他们应对无聊的策略,以及他们对缓解员工无聊的管理支持的看法。在回归分析中,员工工作和主管满意度是通过减少工作无聊方面的管理有效性以及员工应对机制的管理支持来预测的。对定性数据的分析提供了工人应对机制的类型;管理层对围绕所执行任务的员工反馈的沟通反应的类型;以及与执行重复工作的员工进行管理沟通的基础理论框架。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Managing Workplace Boredom: Employee Coping Strategies, Supervisor Communication, and Job Satisfaction
This survey study (n = 297, 47% Caucasian, 52% female) examines U.S. employees’ experience of workplace boredom, their strategies for boredom coping, and their perceptions of managerial support of employee boredom mitigation. In regression analyses, employee job and supervisor satisfaction are predicted by perceived managerial effectiveness in reducing boring aspects of work, as well as perceived managerial support of employee coping mechanisms. Analysis of qualitative data provides a typology of worker coping mechanisms; a typology of managerial communicative responses to worker feedback surrounding the tasks performed; and a grounded theoretical framework for managerial communication with employees performing repetitive work routines.
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来源期刊
CiteScore
9.70
自引率
2.10%
发文量
23
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