Maatschappelijke impact van gepersonaliseerde informatievoorziening: feit of fictie?

Abstract Societal impact of personalized information delivery: Fact or fiction?This article is about personalized information delivery in the Netherlands and is based on a review of empirical studies on this topic. The risk of echo chambers and filter bubbles is discussed and put in an international perspective. The focus is on the role government institutions, tech companies and scholars can play in this field. At present, the Dutch journalism landscape would still appear to be sufficiently diverse, delivering information that is accessed by different groups of citizens. But the precise effect of news personalization remains unclear and the growing power of tech companies also shows the need for more insights and better research methods. Without in-depth (data) knowledge, it is difficult to develop solution directions to prevent any problems that the personalization of news could entail.