医务人员心理压力及其影响因素的实证研究

Q2 Engineering
Aws Khasawneh, H. Malkawi, S. Ababneh, O. Al-Araidah, G. Kremer
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引用次数: 1

摘要

摘要:本研究提供了经验指标的存在惊人的精神压力水平的医务人员作为工作环境的结果。该研究采用全面的调查,以确定工作压力源,并解决约旦医疗保健提供者的压力症状和应对行为作为案例研究。这项研究的目的是引导管理人员注意工作条件,这在很大程度上导致了医护人员精神压力的增加。此外,该研究还指出了员工、团队领导和管理者不应忽视的压力症状,以帮助他们的同事通过合理的应对行为来应对压力。来自三家病人流量大的医院的176名护士、45名技术人员和79名医生共300份答复被纳入统计分析。结果表明,与高工作要求相关的压力源,特别是长时间工作,对被调查照顾者的压力发展影响最大。工作需求压力源是影响症状复发水平的最显著预测因子(β = 0.334)。持续的疲劳和频繁的头痛是最常见的压力症状。服用非处方药、吸烟和编造请假的理由是缓解压力最常见的行为。本研究具有理论和实践意义。从理论角度来看,该研究提供了一个全面的调查,捕捉症状,缓解行为和工作相关的压力原因。从实践的角度来看,本研究有助于护理提供者和医疗保健管理人员处理和解决工作压力源,并帮助他们的员工采取健康的行为来缓解压力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Empirical study on mental stress among healthcare staffs and the influencing workplace stressors
Abstract This study provides empirical indicators on the presence of alarming mental stress levels among healthcare staffs as a result of the work environment. The study uses a comprehensive survey to identify work stressors and to addresses stress symptoms and coping behaviours among the healthcare givers in Jordan as a case study. The study aims to direct management’s attention to work conditions that largely contribute to increasing mental stresses among their healthcare staffs. Moreover, the study identifies out stress symptoms that employees, team leaders and managers should not ignore to help their fellow workers cope with their stresses through legitimate coping behaviours. A total of 300 responses from 176 nurses, 45 technicians and 79 physicians from three hospitals with high patient flows were included in the statistical analyses. Results demonstrate that stressors related to high job demands, especially long working hours, have the highest impact on the development of stress among surveyed caregivers. Job-demand stressors were the most significant predictor of the symptom recurrence level with a β = 0.334. Continual tiredness and frequent headaches were the most frequent stress symptoms. Taking unprescribed medications, smoking tobacco, and faking reasons to take time off were the most common behaviours to relieve stress. This study contributes to the literature theoretically and practically. From a theoretical perspective, the study provides a comprehensive survey that captures the symptoms, relieve behaviours and work-related causes of stress. From the practical perspective, the study helps care providers and healthcare managers address and resolve work stressors and help their staff adopt healthy behaviours to relieve their stresses.
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来源期刊
Engineering Management in Production and Services
Engineering Management in Production and Services Business, Management and Accounting-Management Information Systems
CiteScore
3.40
自引率
0.00%
发文量
27
审稿时长
7 weeks
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