酒店业真实领导对员工心理资本的影响

Sanda Grudić Kvasić, G. Nikolić, V. Milojica
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引用次数: 0

摘要

心理资本是真实型领导理论的重要组成部分。心理资本的重要性和日益普及源于它对理想的员工工作态度和行为的积极影响,这在服务行业尤为明显。然而,对于酒店行业真实领导与心理资本之间关系的实证研究却很少。为了填补这一文献空白,本研究调查了真实领导对酒店员工心理资本的影响,并考察了组织结构的调节作用。对来自克罗地亚24家酒店的226名员工进行了分层多元回归分析,对假设进行了检验。研究结果证实,表现出真实领导行为的管理者能够对酒店员工的希望、乐观、适应力和自我效能等心理能力产生积极影响。然而,没有经验证据支持有机组织结构在上述关系中的调节作用的假设。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE IMPACT OF AUTHENTIC LEADERSHIP ON EMPLOYEE PSYCHOLOGICAL CAPITAL IN THE HOSPITALITY INDUSTRY
Psychological capital is a focal component of authentic leadership theory. The importance and growing popularity of psychological capital stem from its positive effect on desirable employee work-related attitudes and behaviors, which is particularly pronounced in the service industries. However, empirical research on the relationship between authentic leadership and psychological capital in the hospitality industry is scarce. In order to fulfil this gap in the literature, the present study investigates the influence of authentic leadership on hotel employees’ psychological capital, additionally examining the moderating role of organizational structure. Hypotheses were tested using hierarchical multiple regression analysis on a sample of 226 employees from 24 hotels in Croatia. The findings confirmed that managers who demonstrate authentic leadership behaviors are able to positively impact hotel employees’ psychological capacities of hope, optimism, resilience and self-efficacy. However, there was no empirical evidence to support the hypothesized moderation effect of organic organizational structures in the said relationship.
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