探讨COVID-19大流行对咨询行业创新方法的影响:一项扎根理论的试点研究

IF 3 Q2 MANAGEMENT
Diane Laurette Kamning
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引用次数: 3

摘要

咨询企业面临着巨大的压力,需要提供创新的解决方案,并帮助客户为其组织问题提供创新的解决方案。与其他当代公司一样,咨询公司除了需要为生存和竞争而创新之外,还必须面对2019年以来冠状病毒感染爆发带来的全球变化。本定性试点研究旨在探讨2019冠状病毒病(COVID-19)大流行对咨询行业创新方法的影响。设计/方法/方法源于前所未有的COVID-19大流行期间咨询公司创新方法的文献缺口,采用扎根理论的方法,从美国信息技术(IT)咨询公司的四位专业人士的角度,对COVID-19如何影响企业利用创新机会的战略和方法进行了理论解释。这项初步研究的结果表明,即使在全球环境变化的情况下,组织领导者提高响应能力、制定“待完成工作”战略、组织支持和团队适应能力是收获动态能力以提高竞争能力的关键。实际意义这意味着管理者仍然是公司获取动态能力的主要参与者。创新战略家、商业领袖和政策制定者可以自信地共同努力,实施新颖而灵活的工作环境,将社会和经济进步结合起来。原创性/价值理论含义支持可持续创新战略概念和待完成工作理论。最后,本初步研究的实质性理论为未来咨询行业创新途径的研究奠定了基础。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring the impact of the COVID-19 pandemic on approaches to innovation in the consulting industry: a grounded theory pilot study
PurposeThere is a significant pressure on consulting businesses to produce innovative solutions and to assist their clients in producing innovative solutions for their organizational problems as well. In addition to that challenging need to innovate for survival and competition, as other contemporary firms, consultancies must face the global changes brought by the outbreak of the coronavirus infection since 2019. This qualitative pilot study aimed at exploring the impact of the coronavirus disease 2019 (COVID-19) pandemic on the approaches to innovation in the consulting industry.Design/methodology/approachTriggered from the literature gap on approaches to innovation in consultancies during the unprecedented COVID-19 pandemic, a grounded theory approach was used to generate a theoretical explanation of how the COVID-19 is affecting the strategies and approaches of businesses in harnessing innovation opportunities from the perspectives of four professionals from an information technology (IT) consultancy in the USA.FindingsThe findings of this pilot study showed that organizational leaders' increased responsiveness, a Job-To-Be-Done strategy, organizational support and team adaption are the keys to harvesting dynamic capabilities for better competition, even during global environmental changes.Practical implicationsThis implies that managers remain the main actors in a firm's efforts to harvest dynamic capabilities. Innovation strategists, business leaders and policymakers can confidently work together to implement novel and flexible work settings that integrate both social and economic advancements.Originality/valueTheoretical implications support the sustainable innovation strategy concepts and the Job-To-Be-Done theory. Finally, the substantive theory from this pilot study lays the ground for future research on approaches to innovation in the consulting industry.
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CiteScore
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17
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