M. Thompson, Dawn S. Carlson, Wayne S. Crawford, K. Kacmar, Sally Weaver
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You Make Me Sick: Abuse at Work and Healthcare Utilization
ABSTRACT Though research on abuse at work is abundant, abusive supervision’s effects on healthcare utilization and outcomes remains unknown. We use two working samples (n 1 = 701; n 2 = 155) to test abusive supervision’s effects on subjective health perceptions and objective health and healthcare utilization (i.e., chronic illness and pain medications/diagnoses and number of visits to a medical professional). We argue that work-family balance and burnout serially mediated these effects. Using surveys and electronic health records, we find support tying abusive supervision to both subjective and objective health outcomes. Integrating logic from gender socialization theory, we argue (and find support) for the moderation of these effects by gender, such that the relationships are stronger for men. We conclude with future research directions and organizational implications.
期刊介绍:
Human Performance publishes research investigating the nature and role of performance in the workplace and in organizational settings and offers a rich variety of information going beyond the study of traditional job behavior. Dedicated to presenting original research, theory, and measurement methods, the journal investigates individual, team, and firm level performance factors that influence work and organizational effectiveness. Human Performance is a respected forum for behavioral scientists interested in variables that motivate and promote high-level human performance, particularly in organizational and occupational settings. The journal seeks to identify and stimulate relevant research, communication, and theory concerning human capabilities and effectiveness. It serves as a valuable intellectual link between such disciplines as industrial-organizational psychology, individual differences, work physiology, organizational behavior, human resource management, and human factors.