图书馆和信息服务部门对大流行病期间紧急远程支持和危机驱动创新的思考

IF 1 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
B. van Wyk
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引用次数: 0

摘要

应对资源短缺需要危机驱动的创新。最近的2019冠状病毒病危机尤其加剧了教育部门普遍存在的数字排斥现象。本来稳定的高等教育环境突然发生变化,需要立即果断地进行创新,特别是在教育支助服务方面。本研究报告了某高校图书馆和信息服务机构对2019冠状病毒病大流行期间实施的应急战略的反思。本研究是通过现有的数字排斥框架和信息贫困框架进行概念化的。通过焦点小组访谈收集的定性数据的结果强调了紧急远程图书馆和信息服务的重要性。大流行病的情况和突然的远程服务提供模式突出了学生中普遍存在的社会经济和社会技术不平等和排斥现象。本研究的价值在于对整个机构危机驱动创新战略的实施进行反思,并认识到图书馆和信息服务必须提供积极的学术支持。该研究提供了一个图书馆和信息服务模式,为未来的不测做好准备。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Library and information services’ reflections on emergency remote support and crisis-driven innovations during pandemic conditions
Crisis-driven innovation is needed to manage a scarcity in resources. The recent COVID-19 crisis exacerbated the prevailing digital exclusion in the education sector in particular. Sudden changes in otherwise stable higher education environments necessitated immediate and decisive innovation, particularly where education support services were concerned. This study reports on an academic library and information service’s reflections on emergency strategies implemented during the COVID-19 pandemic. This study was conceptualised through the lenses of existing digital exclusion frameworks and information poverty frameworks. The findings from the qualitative data gathered via focus group interviews emphasise the importance of emergency remote library and information services. The pandemic conditions and sudden remote service delivery model highlighted the prevailing socio-economic and socio-technical inequalities and exclusions among students. The value of the study lies in the reflections made on the institution-wide crisis-driven innovation strategy implemented, and the realisation that library and information services must offer active academic support. The study offers a library and information services model to prepare for future eventualities.
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来源期刊
IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS
IFLA JOURNAL-INTERNATIONAL FEDERATION OF LIBRARY ASSOCIATIONS INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.70
自引率
15.40%
发文量
41
期刊介绍: IFLA Journal is an international journal which publishes original peer reviewed articles, a selection of peer reviewed IFLA conference papers, and news of current IFLA activities. Content is selected to reflect the variety of the international information profession, ranging from freedom of access to information, knowledge management, services to the visually impaired and intellectual property. The IFLA Journal aims to promote and support the aims and core values of IFLA as the global voice of the library and information profession by providing authoritative coverage and analysis of the activities of IFLA and its various constituent bodies and members, and those of other bodies with similar aims and interests.
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