从“桥上的悲伤人”到“绑架和勒索”:理解人质和危机谈判人员部署的性质和情境特征

IF 0.5 4区 管理学 Q4 MANAGEMENT
A. Grubb, Sarah D. Brown, P. Hall, E. Bowen
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引用次数: 11

摘要

人质和危机谈判作为一种警察工具已经确立,越来越多的文献为这一现象提供了学术见解。学术界已经开发了一个文献库来解释谈判者的运作方式/他们如何成功解决事件。虽然这一领域的研究起源于各个国家,并从各种角度处理谈判,但从以英国为中心的角度专门关注谈判的研究有限。本文介绍了对英国谈判人员经历的详细学术研究结果,对来自九支部队的15名谈判人员进行了半结构化访谈。使用扎根理论进行的分析揭示了12个部署类别,它们位于一个反复出现的背景下,涉及经历个人、情感或心理危机的受试者。这些类别可用于增强我们对英国谈判人员部署的理解,并参考对谈判人员培训和实践的影响进行讨论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
From “Sad People on Bridges” to “Kidnap and Extortion”: Understanding the Nature and Situational Characteristics of Hostage and Crisis Negotiator Deployments
Hostage and crisis negotiation is well established as a police tool, and there is a growing body of literature that provides academic insight into the phenomenon. Academics have developed a corpus of literature to explain the way negotiators operate/how they can resolve incidents successfully. Whilst research in this area has originated from various countries, and addressed negotiation from a variety of perspectives, there is limited research that has focused specifically on negotiation from an Anglo-centric perspective. This paper presents the findings from a detailed academic examination of negotiator experiences in England, whereby semi-structured interviews were conducted with 15 negotiators from nine forces. Analysis using grounded theory revealed twelve deployment categories, situated within a recurring context involving subjects experiencing personal, emotional or psychological crisis. These categories can be used to enhance our understanding of negotiator deployment in England and are discussed with reference to the implications for negotiator training and practice.
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CiteScore
2.20
自引率
15.40%
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