Sri Tjondro Winarno, Dwi Wahyuningtyas, Dinariningrum Rahma Winarno
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引用次数: 0
摘要
目前,咖啡正经历着快速的发展。这种情况可以从几乎每个地方都有咖啡馆或咖啡店的存在中看出。这将使咖啡企业主之间的竞争日益激烈,为了赢得竞争,将采用各种策略。混合营销是为了赢得竞争而经常应用于经营业务的一种策略。混合营销是营销的一部分,公司使用它来适当地实现目标。本研究的目的是分析混合营销策略对Cafe De Tropodo Sidoarjo咖啡消费者满意度的影响。本研究的调查对象为75名偶然(偶然抽样)的咖啡馆访客,所获得的数据使用SEM PLS 6.0进行分析。结果表明,7p混合营销(产品、价格、地点、促销、人员、实物证据和流程)对Sidoarjo的咖啡消费者满意度有显著的正向影响。
Mixed Marketing Strategy On Coffee Consumer Satisfaction At Cafe De Tropodo Sidoarjo
Coffee is currently experiencing a rapid development. This condition is indicated by the existence of café or coffee shop in almost every location. It will create increasingly fierce competitions among coffee business owners, with various strategies that will be applied to win the competition. Mixed marketing is one strategy that is often applied to run the business in order to win the competition. The mixed marketing is a part of marketing that is used by a company so that the target can be achieved properly. The purpose of this study was to analyze the effect of mixed marketing strategy on coffee consumer satisfaction at Cafe De Tropodo Sidoarjo. The number of respondents in this study were 75 cafe visitors, who were selected by chance (accidental sampling), and the data obtained were analyzed using SEM PLS 6.0. The results showed that the 7 P's mixed marketing (product, price, place, promotion, people, physical evidence, and process) had a significant positive effect on coffee consumer satisfaction in Sidoarjo.