入职培训对新入职员工知识和医院绩效的影响

Global journal on quality and safety in healthcare Pub Date : 2023-08-24 eCollection Date: 2023-08-01 DOI:10.36401/JQSH-23-11
Naitik Patel, Janki Patel, Vishva Patel, Himani Pandya, Kalgi Shah
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引用次数: 0

摘要

每个组织都需要训练有素的员工来有效、高效地开展工作活动。培训和发展是一个持续的过程,有助于培养员工的技能、知识和能力,从而提高员工的绩效。本研究旨在根据质量指标基准,评估医院员工入职培训计划的有效性,以及对员工临床知识和绩效的影响。2021年在我们机构新聘用、晋升或重新分类的个人样本(N=775)被纳入该计划。入职培训计划的有效性通过前后测试和反馈表进行了评估。培训计划中涵盖的主题将帮助员工了解学院,提高知识和技能。测试前平均得分为60%,培训后提高到84%(p=0.0001)。质量指标与临床审计结果之间存在显著的正相关关系(p=0.006)。入职培训计划有效地提高了员工的权利和责任知识以及临床知识(即感染控制和预防、质量、灾害管理、生物医学废物管理和设施安全)。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effectiveness of Induction Training on Newly Joined Employee Knowledge and Hospital Performance.

Introduction: Every organization needs well-trained employees to perform job activities effectively and efficiently. Training and development is a continuous process that helps to develop skills, knowledge, and abilities in its workers, which leads to better performance of employees. This study aims to assess the effectiveness of an induction training program for hospital employees as well as the impact on employee knowledge and performance in the clinical field according quality indicator benchmarks.

Methods: A sample of individuals (N = 775) who were newly hired, promoted, or re-categorized at our institution in 2021 were included in the program. The effectiveness of the induction training program was assessed with a pre- and post-test and feedback form. Topics covered in the training program will help employees know about the institute and increase knowledge and skills.

Results: The average pre-test score was 60%, which increased to 84% after the training (p = 0.0001). There was a significantly positive relationship between the quality indicators and the clinical audit results (p = 0.006).

Conclusion: The induction training program effectively improved the employees' knowledge regarding their rights and responsibilities as well as clinical knowledge (i.e., Infection control and prevention, quality, disaster management, biomedical waste management, and facility safety).

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