中尺度网络物理系统影响下的业务流程管理

I. Topalova
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This goal made it possible to formulate the following tasks: to determine the management of business processes at three levels: enterprise, territorial organization (region), state; carry out modeling of business processes by chains: \"Subject-Subject\", \"Subject-Market of resource-raw material base, products and services\", \"Subject-State\"; consider modern technologies that are the basis of cyber-physical systems.Research results. This article determines that modern authors have not sufficiently developed the issue of managing business processes under the influence of cyber-physical systems at the regional level. It has been proven that the region as a socio-economic system is identified with the formation of a business process, since sub-processes, operations; functions are performed, which occur sequentially, interact with each other and must be balanced. The economic justification of business processes is given, based on the following provisions: creation of value, target receipt of results, definition of business process boundaries, interaction of participants and their adaptation, responsibility and delegation of powers within the process, involving the latest information and communication technologies, functional support and savings of existing potential. The system vision of business process management at the meso-level is considered from the position of: the enterprise; territorial organization; of the state, which will allow to more clearly and concretely carry out economic processes of entrepreneurial activity and adapt to external influences.A conceptual approach to the management of business processes at the meso-level, based on the system-activity approach and under the influence of cyber-physical systems, is proposed and substantiated according to three models: \"Subject-Subject\", where processes, sub-processes, functions, operations are defined from the point of view of the enterprise , tasks; \"Subject-Market of the resource base, products and services\", where administrative regulations, regulation and coordination of the economic activity of all subjects of the territorial entity are formed from the point of view of the territorial organization; \"Subject-State\", where, from the position of the state, relationships are established with all participants in business processes and state authorities, business processes between regions and countries are formed.The types of technologies used in the implementation of business processes are given, namely: Big data and analytics, Internet of Things, artificial intelligence, Block chain, cloud solutions, simulations and stimulators, 3D printing, virtual and augmented reality, robotics.Conclusion. Interrelationships arise between the subjects of business processes at the meso-level, in which there is a clearly defined coordinator (head, center, regional and local bodies) of management and, accordingly, participants, whose interaction allows: to carry out the transformation of the value proposition (development of technologies, software, modeling and prognostication); improve the operational model (implementation of systems, robots, devices); change the internal infrastructure (data processing based on analytical knowledge and implementation of New Practices); to build relationships with clients at a higher quality level (upgrading staff qualifications and acquiring new competencies); reduce costs (Big data, cloud solutions, 3D printing); increase productivity (collection and exchange of data, analysis, calculation, evaluation of options). 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引用次数: 0

摘要

主题性。在世界全面数字化的条件下,最新技术的使用及其在人类生活各个领域的实施,在网络物理系统的影响下进行业务流程,转变思维以形成“社会社会”,管理体力劳动和生活劳动的新方法,适应性经营过程管理机制的发展,要求对经济活动本身有一个新的认识,并将人的潜能参与到这一过程中,对经营过程的管理显得尤为重要。目标和任务。这项工作的目的是在微观层面上形成一个受网络物理系统影响的创业结构业务流程管理的系统特征。这一目标使制定以下任务成为可能:确定三个层次的业务流程管理:企业、属地组织(地区)、州;按照“主体主体”、“资源原材料基地、产品和服务的主体市场”、“主体状态”等链条对业务流程进行建模;考虑一下作为网络物理系统基础的现代技术。研究结果。本文确定,现代作者在区域层面上没有充分发展在网络物理系统影响下管理业务流程的问题。事实证明,该地区作为一个社会经济体系,是由一个业务流程、子流程、业务流程构成的;功能是按顺序执行的,它们相互作用,必须保持平衡。业务流程的经济理由是基于以下规定的:创造价值、目标接收结果、业务流程边界的定义、参与者的互动及其适应、流程内的责任和权力下放,涉及最新的信息和通信技术,功能支持和节省现有潜力。细观层面的业务流程管理的系统愿景是从以下角度考虑的:企业;属地组织;这将允许更明确和具体地进行创业活动的经济过程,并适应外部影响。在系统活动方法的基础上,在网络物理系统的影响下,提出并证实了一种在微观层面管理业务流程的概念方法:“主体-主体”,即从企业、任务的角度定义流程、子流程、功能和操作;“资源基础、产品和服务的主体市场”,从领土组织的角度形成对领土实体所有主体经济活动的行政法规、条例和协调;“主体国”,从国家的立场出发,与业务流程的所有参与者和国家当局建立关系,形成地区和国家之间的业务流程。给出了业务流程实施中使用的技术类型,即:大数据和分析、物联网、人工智能、区块链、云解决方案、模拟和刺激器、3D打印、虚拟和增强现实、机器人。结论业务流程主体之间存在着微观层面的相互关系,其中有一个明确定义的管理协调人(主管、中心、区域和地方机构),以及相应的参与者,他们的互动允许:实现价值主张的转变(技术、软件、建模和预测的开发);改进运营模型(系统、机器人、设备的实施);改变内部基础设施(基于分析知识的数据处理和新做法的实施);与客户建立更高质量的关系(提高工作人员资格和获得新的能力);降低成本(大数据、云解决方案、3D打印);提高生产力(收集和交换数据、分析、计算、评估各种选择)。网络物理系统对业务流程管理的影响允许更改一些元素和流程本身以适应当今的需求。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
MANAGEMENT OF BUSINESS PROCESSES UNDER THE INFLUENCE OF CYBERPHYSICAL SYSTEMS AT THE MESO LEVEL
Topicality. In the conditions of total digitalization in the world, the use of the latest technologies and their implementation in all spheres of human life, conducting business processes under the influence of cyber-physical systems, switching thinking to the formation of a "social society", new approaches to the management of physical and living labor, the development of adaptive management mechanisms business processes, which requires a new understanding of the economic activity itself and the participation of human potential in this process, the management of business processes acquires special importance.Aim and tasks. The purpose of this work is the formation of a system characteristic of business process management of entrepreneurial structures under the influence of cyber-physical systems at the meso-level. This goal made it possible to formulate the following tasks: to determine the management of business processes at three levels: enterprise, territorial organization (region), state; carry out modeling of business processes by chains: "Subject-Subject", "Subject-Market of resource-raw material base, products and services", "Subject-State"; consider modern technologies that are the basis of cyber-physical systems.Research results. This article determines that modern authors have not sufficiently developed the issue of managing business processes under the influence of cyber-physical systems at the regional level. It has been proven that the region as a socio-economic system is identified with the formation of a business process, since sub-processes, operations; functions are performed, which occur sequentially, interact with each other and must be balanced. The economic justification of business processes is given, based on the following provisions: creation of value, target receipt of results, definition of business process boundaries, interaction of participants and their adaptation, responsibility and delegation of powers within the process, involving the latest information and communication technologies, functional support and savings of existing potential. The system vision of business process management at the meso-level is considered from the position of: the enterprise; territorial organization; of the state, which will allow to more clearly and concretely carry out economic processes of entrepreneurial activity and adapt to external influences.A conceptual approach to the management of business processes at the meso-level, based on the system-activity approach and under the influence of cyber-physical systems, is proposed and substantiated according to three models: "Subject-Subject", where processes, sub-processes, functions, operations are defined from the point of view of the enterprise , tasks; "Subject-Market of the resource base, products and services", where administrative regulations, regulation and coordination of the economic activity of all subjects of the territorial entity are formed from the point of view of the territorial organization; "Subject-State", where, from the position of the state, relationships are established with all participants in business processes and state authorities, business processes between regions and countries are formed.The types of technologies used in the implementation of business processes are given, namely: Big data and analytics, Internet of Things, artificial intelligence, Block chain, cloud solutions, simulations and stimulators, 3D printing, virtual and augmented reality, robotics.Conclusion. Interrelationships arise between the subjects of business processes at the meso-level, in which there is a clearly defined coordinator (head, center, regional and local bodies) of management and, accordingly, participants, whose interaction allows: to carry out the transformation of the value proposition (development of technologies, software, modeling and prognostication); improve the operational model (implementation of systems, robots, devices); change the internal infrastructure (data processing based on analytical knowledge and implementation of New Practices); to build relationships with clients at a higher quality level (upgrading staff qualifications and acquiring new competencies); reduce costs (Big data, cloud solutions, 3D printing); increase productivity (collection and exchange of data, analysis, calculation, evaluation of options). The impact of cyber-physical systems on the management of business processes allows changing some elements and the process itself to adapt to today's requirements.
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