2019冠状病毒病对旅游业的影响

IF 2 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Pub Date : 2022-06-14 DOI:10.37741/t.70.3.9

Danilo Brozović, Hiroaki Saito

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引用次数: 16

摘要

这项探索性研究描绘了新冠肺炎危机导致的旅游业转型。文章剖析了行业转型的五个关键领域：加速数字化、商业模式灵活性、人力资源、旅行限制以及风险感知和危机管理。它描述了行业在每个领域的变化、适应和相关挑战。对240份公开在线文件进行了审查和内容分析。研究结果为旅游业的未来研究提供了管理启示和途径，包括旅游产品的混合、服务体验风格的转变、适应不断变化的旅行模式以及提高风险意识和准备。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The Impacts of Covid-19 on the Tourism Sector

This exploratory study charts the transformation of the tourism sector caused by the COVID-19 crisis. The article dissects five key domains of industry transformation: accelerated digitalisation, business model flexibility, human resources, travel restrictions, and risk perception and crisis management. It delineates the industry's changes, adaptations, and associated challenges in each domain. A review and content analysis of 240 publicly available online documents was conducted. The results provide managerial implications and avenues for future research in tourism, including the hybridisation of tourism products, transformation of the service encounter style, adaptation to a shifting travel mode, and increased risk awareness and preparedness.

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来源期刊

Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

3.10

自引率

17.60%

发文量

审稿时长

24 weeks

期刊介绍： Journal TOURISM is an international academic and professional quarterly which welcomes articles on various aspects of travel and tourism. Th e journal emphasises the broadness and interrelatedness of the tourism sector. Manuscripts submitted to the Journal can be processed quickly if they are prepared according to the following guidelines. Manuscripts will be returned to the author with a set of instructions if they are not submitted according to our style guide. No contribution will be accepted which has been published elsewhere, unless it is specifi cally invited or agreed by the Editor.