图书管理员在主图书馆奉献服务中的沟通模式

Tine Silvana Rachmawati, Merryam Agustine
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引用次数: 1

摘要

介绍。摘要本研究旨在探讨图书馆馆员与教师在提供优质图书馆服务过程中的组织沟通模式。数据收集方法。这是一项以图书馆员和教师为样本,采用案例研究方法的定性研究。资料收集方法为访谈法、观察法和文献研究法。数据分析。数据分析技术是通过减少数据,呈现数据,然后得出结论或数据验证。结果和讨论。本研究结果显示,建立良好的图书馆与教师组织沟通模式,包括任务协调、问题解决、资讯共享、冲突解决,以及建立团结或关系。他们都支持优秀的服务。结论。馆员实施良好的横向组织沟通模式,可以为有信息需求的教师提供高质量的服务,有利于图书馆和学校的整体发展。这项研究的建议是,学校应该将图书馆员视为组织思想和信息资源的关键人物,而不仅仅是学术支持者。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pola komunikasi organisasi pustakawan-guru dalam pemberian layanan prima perpustakaan
Introduction. The purpose of this study is to examine the organizational communication patterns between librarians and teachers in providing quality library services.  Data Collection Method. This is a qualitative research with a case study approach with librarians and teachers as samples. Data collection techniques were interviews, observations, and literature study. Data Analysis. Data analysis techniques were conducted by reducing data, presenting data, and then making conclusions or data verification. Results and Discussion. The results of this study indicate that a well-established organizational communication pattern between librarians and teachers consists of task coordination, problem-solving, information sharing, conflict resolution, and building togetherness or relationships. All of them supported excellent services. Conclusion. Librarian who implement a good horizontal organizational communication model can provide high-quality services to teachers who need information, which is beneficial to the library and the school as an organization. The recommendation of this study is that schools should be able to treat librarians as key people in organizing ideas and information resources, rather than as only as academic supporters.
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