Improving Employee Mental Health Through an Internet-Based Job Crafting Intervention

Abstract: This article examined the impact of an online job crafting intervention (JCI) on employees’ ill-being and well-being at work, as measured by irritation and job satisfaction. To address this question, this study used an experimental design with randomized intervention and control groups. Recruited subjects ( N = 208) participated in a four-week web-based JCI, which consisted of one training session and three reflection sessions. The study outcomes were measured at three time points: before the intervention (premeasurement), a week after the intervention (postmeasurement), and four weeks after the intervention (follow-up measurement). The intervention led to a decline in irritation levels in the intervention group at both postmeasurement and follow-up measurement compared to the premeasurement and control group. No impact on job satisfaction was found. Web-based JCIs in the workplace provide the potential to alleviate symptoms of psychological malfunctioning.