Wisam Suheimat, Thim Prætorius, Jan Vang Brambini-Pedersen
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Building dynamic capabilities in large global advertising agency networks: managing the shift from mass communication to digital interactivity
Interactive digital technologies result in significant managerial challenges for the largest global advertising agency networks. This paper, based on original data from in-depth case research in three of the largest global advertising networks, investigates how advertising agency networks manage the change from mass communication to digital interactivity by applying theory of dynamic capabilities to assess challenges and solutions. Relatedly, the paper analyses the change agent role ascribed to the Chief Digital Officers mandated to solve the digital interactivity challenges. The findings uncover the cognitive, structural, operational and process changes needed to develop digital interactivity, thereby highlighting important managerial implications.
期刊介绍:
The IJFIP has been established as a peer reviewed, international authoritative reference in the field. It publishes high calibre academic articles dealing with knowledge creation, diffusion and utilisation in innovation policy. The journal thus covers all types of Strategic Intelligence (SI). SI is defined as the set of actions that search, process, diffuse and protect information in order to make it available to the right person at the right time in order to make the right decision. Examples of SI in the domain of innovation include Foresight, Forecasting, Delphi studies, Technology Assessment, Benchmarking, R&D evaluation and Technology Roadmapping.