SUPPLY CHAIN PERFORMANCE EVALUATION MODELS: A LITERATURE REVIEW

Our structured literature review reveals the current state-of-the-art supply chain performance evaluation models (SCPEMs) from the last 21 years of research. Seventy related papers from the 2000 to 2021 time period were found to contribute by using ISI and SCOPUS databases. This paper has classified SCPEMs in terms of focus area and the perspective considered (financial and non-financial). With the analysis, these models’ applicability in today’s business environment pinpointed the most usable models and their current shortcomings. Findings disclose current SCPEMs limitations and misalignments with the emerging disruptive technologies observed in today’s supply chains. Given the findings, this study has highlighted the lack of overall supply chain performance evaluation and the failure to underline the underperforming decision criteria in the SC network. Therefore, to tackle these gaps, the authors have suggested visibility, leagility, collaboration, digitalization, sustainability, and integration as SCM characteristics to be considered in the future when developing a novel SCPEM. Finally, this study can be used as guidance for future studies.