移动应用程序的使用如何改变观光旅游的过程?一个关于速度，凝视和信息处理的问题

IF 3.3 4区管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourist Studies Pub Date : 2020-03-01 DOI:10.1177/1468797619885955

Cédric Calvignac, Jan Smolinski

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引用次数: 5

摘要

当我们在移动时使用智能手机时，我们会以不同的方式看待周围环境，采用新的做法，将物理探索与网络数字导航相结合。这篇文章试图确定在我们前进的过程中查阅数字信息是如何改变我们的行为的。具体来说，我们将专注于使用专门用于展示旅游景点的移动应用程序。我们的探索性研究是基于对两组游客的比较：第一组游客得到了一份打印的导游，第二组游客得到的是同一份导游，外加一部带导游应用程序的智能手机。为了进行比较，访问者被一步一步地跟踪（他们的移动被GPS跟踪），并点击（应用程序记录了用户的浏览历史）。在参观结束时，参与者还被邀请在半结构化访谈中评论他们的经历。研究结果表明，在观光时使用智能手机会显著改变我们的行走速度、停顿和减速的次数，以及我们所走的路线类型。使用智能手机可以让游客更仔细地遵循建议的行程，从而探索更具应用性的世界

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How can the use of a mobile application change the course of a sightseeing tour? A question of pace, gaze and information processing

When we use a smartphone as we move about, we see our surroundings in a different way, adopting new practices to combine physical exploration of place with digital navigation on the Web. This article seeks to identify how consulting digital information as we go along modifies our behaviour. Specifically, we will focus on the use of a mobile application dedicated to the presentation of a tourist site. Our exploratory study is based on a comparison of two groups of visitors: the first group was provided with a printed tourist guide, and the second had the same guide plus a smartphone with a tourist guide application. For the purposes of comparison, the visitors were followed step by step (their movements were tracked by GPS) and click by click (the application recorded the user’s browsing history). At the end of the tour, participants were also invited to comment on their experience, in semi-structured interviews. The results of the study suggest that the use of a smartphone while sightseeing modifies significantly our walking pace, the number of halts and slowdowns we make, and also the type of circuit we follow. Using the smartphone leads visitors to follow more carefully the itinerary proposed and, as a result, to explore the world with greater application

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来源期刊

Tourist Studies HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

6.90

自引率

4.20%

发文量

期刊介绍： Tourist Studies is a multi-disciplinary journal providing a platform for the development of critical perspectives on the nature of tourism as a social phenomenon through a qualitative lens. Theoretical and multi-disciplinary. Tourist Studies provides a critical social science approach to the study of the tourist and the structures which influence tourist behaviour and the production and reproduction of tourism. The journal examines the relationship between tourism and related fields of social inquiry. Tourism and tourist styles consumption are not only emblematic of many features of contemporary social change, such as mobility, restlessness, the search for authenticity and escape, but they are increasingly central to economic restructuring, globalization, the sociology of consumption and the aestheticization of everyday life. Tourist Studies analyzes these features of tourism from a multi-disciplinary perspective and seeks to evaluate, compare and integrate approaches to tourism from sociology, socio-psychology, leisure studies, cultural studies, geography and anthropology. Global Perspective. Tourist Studies takes a global perspective of tourism, widening and challenging the established views of tourism presented in current periodical literature. Tourist Studies includes: Theoretical analysis with a firm grounding in contemporary problems and issues in tourism studies, qualitative analyses of tourism and the tourist experience, reviews linking theory and policy, interviews with scholars at the forefront of their fields, review essays on particular fields or issues in the study of tourism, review of key texts, publications and visual media relating to tourism studies, and notes on conferences and other events of topical interest to the field of tourism studies.