PREPAREDNESS VS. IMPROVISATION: A RESPONSE TO THE COVID-19 CRISIS IN SLOVENIA

Abstract. Crisis response planning can never fully prevent a certain amount of improvisation given that, in some cases, it is necessary, if not even desirable. This article analyses the research question on the relationship between crisis planning and improvisation in theory and with respect to the Covid-19 epidemic in Slovenia. Despite existing systemic recommendations, normative and to some extent operational crisis preparedness, our analysis of the country’s response reveals improvisation in several key elements: planning, decision-making, coordination and crisis communication. The quite considerable improvisation seen with the epidemic is the outcome of its unexpected dimensions, the absence of a comprehensive crisis management plan, and individual actors’ insufficient crisis management competences. It has been reflected in the establishing of specialised ad hoc structures, overnight decisions and their sudden reversals, and often in inconsistent and inappropriate communication with the public. Keywords: preparedness, improvisation, planning, decision-making, coordination, crisis communication, Covid-19 epidemic