街道级官僚机构的正式模型

IF 1.3 4区 社会学 Q3 SOCIOLOGY
Ahrum Chang
{"title":"街道级官僚机构的正式模型","authors":"Ahrum Chang","doi":"10.1177/10434631211043205","DOIUrl":null,"url":null,"abstract":"Different from a classic Weberian bureaucracy, public service bureaucrats directly interact with citizens at the frontlines of government. These first responders use their discretion to meet some citizens’ needs but deliberately overlook the other clients. What lies beneath the street-level bureaucrats’ behavior in their contacts with citizens? This study develops a model to explain how street-level bureaucrats are motivated to move toward the public and the extent to which they are engaged in helping their citizens. The model is driven by costs and benefits of behavior based on the assumption that street-level bureaucrats are rational actors trying to maximize their utility. However, utility here is defined as more than self-interest; it is the set of outcomes valued by the bureaucrats such as reducing job-related stress, pursuing work-generated ends, serving needy citizens, and implementing good public policy.","PeriodicalId":47079,"journal":{"name":"Rationality and Society","volume":"34 1","pages":"6 - 27"},"PeriodicalIF":1.3000,"publicationDate":"2021-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"A formal model of street-level bureaucracy\",\"authors\":\"Ahrum Chang\",\"doi\":\"10.1177/10434631211043205\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Different from a classic Weberian bureaucracy, public service bureaucrats directly interact with citizens at the frontlines of government. These first responders use their discretion to meet some citizens’ needs but deliberately overlook the other clients. What lies beneath the street-level bureaucrats’ behavior in their contacts with citizens? This study develops a model to explain how street-level bureaucrats are motivated to move toward the public and the extent to which they are engaged in helping their citizens. The model is driven by costs and benefits of behavior based on the assumption that street-level bureaucrats are rational actors trying to maximize their utility. However, utility here is defined as more than self-interest; it is the set of outcomes valued by the bureaucrats such as reducing job-related stress, pursuing work-generated ends, serving needy citizens, and implementing good public policy.\",\"PeriodicalId\":47079,\"journal\":{\"name\":\"Rationality and Society\",\"volume\":\"34 1\",\"pages\":\"6 - 27\"},\"PeriodicalIF\":1.3000,\"publicationDate\":\"2021-09-13\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Rationality and Society\",\"FirstCategoryId\":\"90\",\"ListUrlMain\":\"https://doi.org/10.1177/10434631211043205\",\"RegionNum\":4,\"RegionCategory\":\"社会学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"SOCIOLOGY\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Rationality and Society","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/10434631211043205","RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"SOCIOLOGY","Score":null,"Total":0}
引用次数: 2

摘要

与典型的韦伯官僚不同,公共服务官僚直接与政府前线的公民互动。这些第一反应者使用他们的自由裁量权来满足一些公民的需求,但故意忽视其他客户。街头官僚与市民交往的行为背后隐藏着什么?这项研究开发了一个模型来解释街道层面的官僚是如何向公众靠拢的,以及他们在多大程度上参与帮助公民。该模型是由行为的成本和收益驱动的,基于这样的假设,即街头官僚是试图最大限度地发挥效用的理性行为者。然而,效用在这里被定义为不仅仅是自身利益;它是官僚们重视的一系列成果,如减轻与工作相关的压力、追求工作产生的目的、为有需要的公民服务以及实施良好的公共政策。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A formal model of street-level bureaucracy
Different from a classic Weberian bureaucracy, public service bureaucrats directly interact with citizens at the frontlines of government. These first responders use their discretion to meet some citizens’ needs but deliberately overlook the other clients. What lies beneath the street-level bureaucrats’ behavior in their contacts with citizens? This study develops a model to explain how street-level bureaucrats are motivated to move toward the public and the extent to which they are engaged in helping their citizens. The model is driven by costs and benefits of behavior based on the assumption that street-level bureaucrats are rational actors trying to maximize their utility. However, utility here is defined as more than self-interest; it is the set of outcomes valued by the bureaucrats such as reducing job-related stress, pursuing work-generated ends, serving needy citizens, and implementing good public policy.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
CiteScore
1.50
自引率
0.00%
发文量
21
期刊介绍: Rationality & Society focuses on the growing contributions of rational-action based theory, and the questions and controversies surrounding this growth. Why Choose Rationality and Society? The trend toward ever-greater specialization in many areas of intellectual life has lead to fragmentation that deprives scholars of the ability to communicate even in closely adjoining fields. The emergence of the rational action paradigm as the inter-lingua of the social sciences is a remarkable exception to this trend. It is the one paradigm that offers the promise of bringing greater theoretical unity across disciplines such as economics, sociology, political science, cognitive psychology, moral philosophy and law.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信