嘉宾社论:第24届卓越服务国际会议-EISIC会议

IF 3.8 Q2 MANAGEMENT
M. Ciasullo, C. Baccarani, F. Brunetti, Jacques Martin
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Guest editorial: The 24th excellence in services international conference – EISIC conference
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来源期刊
TQM Journal
TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)
CiteScore
9.10
自引率
0.00%
发文量
114
期刊介绍: Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.
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