尼日利亚埃努古州基础护理学校护士导师冲突管理技能评估

Stella Agbo, C. Nwaneri, H. Chiegwu
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摘要

引言:护理基础学校冲突频发,造成员工关系紧张、协议破裂、学习成绩不佳以及计划中的学术活动中断等后果。然而,如果管理得当,冲突可能是有益的。目的:本研究旨在评估埃努古州立护理基础学校护士导师的冲突管理技能。研究设计:采用前瞻性调查研究方法。材料与方法:于2015年6月至12月对埃努古州三所护理基础学校的50名护士导师进行研究。数据收集采用改良的Thomas Kilman生成的问卷。它有两个部分的46个项目——A部分是关于人口统计数据的,主要由封闭式问题组成,很少有开放式问题;B部分是以1-6的6点Likert量表为格式的,包含确定护士导师冲突管理技能的问题。数据采集采用了方便的采样技术。数据分析:社会科学统计软件包20.0版用于分析数据。采用t检验和方差分析检验两种方法对假设集进行检验。结果:各参数的平均得分分别为:压力管理技能(4.74±0.666)、社交技能(5.10±0.54)、回避技能(3.99±0.101)、协作技能(4.5±0.50),(4.10±0.69)。性别和干部对护师冲突管理技能的影响无统计学意义(P=0.33)。结论:埃努古州立护理基础学校护师具有良好的冲突管理技能。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Assessment of conflict management skills of nurse tutors in basic schools of nursing in Enugu State, Nigeria
Introduction: Conflicts abound in basic schools of nursing with consequences such as strained relationships among staff, collapsed agreement, poor academic performances, and disruption of planned academic activities. Conflicts can, however, be beneficial when well managed. Aim: This study aims at assessing the conflict management skills of nurse tutors in Enugu State Basic Schools of Nursing. Research Design: A prospective survey research method was adopted. Materials and Methods: Fifty nurse tutors in three Basic Schools of Nursing in Enugu State were studied from June to December, 2015. Modified Thomas Kilman's generated questionnaire was used for data collection. It has 46 items in two sections – Section A, on demographic data, consisting mainly of close-ended questions with few open-ended questions and Section B, formatted on a 6-point Likert scale of 1–6, containing questions to determine conflict management skills of nurse tutors. Convenient sampling technique was used for data collection. Data Analysis: Statistical Package for Social Sciences version 20.0 was used to analyze data. t-test and analysis of variance test were used to test the set hypotheses. Results: The mean scores for the various parameters were as follows: stress management skill (4.74 ± 0.666), social skills (5.10 ± 0.54), avoidance skills (3.99 ± 0.101), collaborative skills (4.5 ± 0.50), and competing skill (4.10 ± 0.69). Gender and cadre had no statistically significant influence on the conflict management skills of nurse tutors (P = 0.33). Conclusion: Nurse tutors in Enugu State Basic Schools of Nursing possessed good conflict management skills.
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