Young Parents and Digital Technologies: Navigating Pathways to Enhance Agency for Vulnerable Mothers

Abstract Mothering and motherhood can be a very challenging experience in the 21st century, where cultural pressures, on the one hand, and health experts’ regular parenting surveillance, on the other, continue to influence mothering decisions and practices. The socially constructed “good mother” discourses and associated pressures/influences can be amplified for vulnerable mothers who may feel marginalized from or judged by the broader society. This article presents findings from a study that involved interviews with ten young mothers and 12 staff working at a leading family welfare agency supporting young parents in Melbourne, Australia. The study examined how digital technology could promote a sense of agency for vulnerable mothers as well as barriers and enablers of accessing digital knowledge and online parenting support. In addition, the study explored how technology could assist community organizations’ staff in helping their clients better. This paper argues that, overall, digital technologies can positively influence the experience of mothering and can empower vulnerable mothers by increasing their access to various sources of support. Furthermore, our findings suggest that technology can enhance community and family service providers’ practice, opening possibilities for a more supportive relationship with clients by empowering them and increasing agency over their situation.