Competency mapping: Building a competent workforce through Competency-Based Human Resource Information System

Abstract In the present era, continual innovation, globalization, and exponential growth have emphasized all business organizations, regardless of their sector or industry, scale, and levels of management, focus on mapping their workforce competencies because competence is crucial in any successful endeavor. All business entities, irrespective of their size, are keenly discussing competencies because at the core of any effective or successful activity lies a competence or a skill. Some organizations have fully actualized the competency modelling known as Competency-Based Human Resource Information System (CBHRIS/CBHRM) to bridge the gaps between job competency and employee competency. Competency models have reoriented the HR practitioners into business partners. The employees are recruited and selected based on matching the job/roles with the existing or potential employees’ competencies. This conceptual paper undertakes a comprehensive literature review to explore the significance, various aspects, and barriers to implementing Competency-Based HRIS holistically in various industries. The competency-based paradigm has rational, reasoning/ aptitude, and analytical skills for tackling complex and ill-structured HR challenges utilizing competency-based HRIS. It is found that CBHRIS applies competency analysis to produce performance improvements, preparations, hiring, recruitment, and employee growth. With continued technological evolution and competency mapping, Competency-Based HRIS is becoming progressively advanced, resulting in a highly competent workforce capable of evolving in their jobs towards superior performance.