基于深度图嵌入的电子商务排名优化。

Chen Chu, Zhao Li, Beibei Xin, Fengchao Peng, Chuanren Liu, Remo Rohs, Qiong Luo, Jingren Zhou
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引用次数: 8

摘要

将买家与提供相关商品(如产品)的最合适卖家匹配,是电商平台保障客户体验的关键。这种匹配过程通常是通过电子商务排名系统对组间(买家-卖家)接近度进行建模来实现的。然而,目前的排名系统往往将买家和卖家的素质不同,这种不匹配不仅不利于买家的满意度,也不利于平台的投资回报率(ROI)。在本文中,我们通过将组内结构信息(例如,买方属性暗示的买方-买方接近度)纳入排名系统来解决这个问题。具体来说,我们提出了深度图嵌入(DEGREE),这是一种基于深度学习的方法,可以同时利用组间和组内的接近性来进行结构学习。与其他基于深度学习的方法相比,DEGREE可以在计算资源较少的情况下显著提高匹配性能。实验结果表明,DEGREE在现实世界的电子商务数据集上优于最先进的图嵌入方法。特别是,我们的解决方案将在线A/B测试期间的平均购买单价提高了11.93%,从而提高了运营效率和购物体验。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

Deep Graph Embedding for Ranking Optimization in E-commerce.

Deep Graph Embedding for Ranking Optimization in E-commerce.

Deep Graph Embedding for Ranking Optimization in E-commerce.

Deep Graph Embedding for Ranking Optimization in E-commerce.

Matching buyers with most suitable sellers providing relevant items (e.g., products) is essential for e-commerce platforms to guarantee customer experience. This matching process is usually achieved through modeling inter-group (buyer-seller) proximity by e-commerce ranking systems. However, current ranking systems often match buyers with sellers of various qualities, and the mismatch is detrimental to not only buyers' level of satisfaction but also the platforms' return on investment (ROI). In this paper, we address this problem by incorporating intra-group structural information (e.g., buyer-buyer proximity implied by buyer attributes) into the ranking systems. Specifically, we propose Deep Graph Embedding (DEGREE), a deep learning based method, to exploit both inter-group and intra-group proximities jointly for structural learning. With a sparse filtering technique, DEGREE can significantly improve the matching performance with computation resources less than that of alternative deep learning based methods. Experimental results demonstrate that DEGREE outperforms state-of-the-art graph embedding methods on real-world e-commence datasets. In particular, our solution boosts the average unit price in purchases during an online A/B test by up to 11.93%, leading to better operational efficiency and shopping experience.

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