医疗保健环境中的X/Y理论:员工感知、态度和行为。

Pub Date : 2018-04-01 DOI:10.1097/HCM.0000000000000210
David J Prottas, Mary Rogers Nummelin
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引用次数: 8

摘要

道格拉斯·麦格雷戈对X理论和Y理论的概念化影响了管理实践近60年,尽管相对缺乏经验支持。本实证研究考察了医疗保健员工对(1)管理者Y理论取向与X理论取向的认知关系;(2)单位心理安全、组织公民行为、服务质量;(三)用人单位。该研究使用了来自美国一家大型医疗保健系统3500多名员工的调查数据,并使用验证性因素和分层回归分析对其进行了分析。结果表明,麦格雷戈的概念化最好被视为两个独立的构式——Y理论和X理论,而不是一维的X/Y构式。本研究的三个因变量与Y理论正相关,与X理论负相关,Y理论效应量较大。心理安全在Y理论与因变量Y的关系中起部分中介作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Theory X/Y in the Health Care Setting: Employee Perceptions, Attitudes, and Behaviors.

Douglas McGregor's conceptualization of Theory X and Theory Y has influenced management practices for almost six decades, despite the relative paucity of empirical support. This empirical study examined the relationships between health care employees' perceptions of (1) manager Theory Y and Theory X orientations; (2) work unit psychological safety, organizational citizenship behavior, and service quality; and (3) the employing entity. The study used survey data from more than 3500 employees of a large US health care system and analyzed them using confirmatory factor and hierarchical regression analyses. Results indicate that McGregor's conceptualization is best considered as two separate constructs-Theory Y and Theory X-rather than as one-dimensional X/Y construct. This study's three dependent variables were positively related to Theory Y and negatively related to Theory X, with larger Theory Y effect sizes. Psychological safety partially mediated the relationship between Theory Y and the dependent variables Y. Practical implications are presented.

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