让你的团队按照承诺去做。

IF 9.1 4区 管理学 Q1 BUSINESS
Harvard business review Pub Date : 2014-05-01
Heidi Grant
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引用次数: 0

摘要

设定目标是一回事,而让组织中的人真正实现目标则完全是另一回事。为了实现从愿景到执行的飞跃,你不能仅仅定义需要做什么;你还需要详细说明完成任务的细节。实现这一点的一个激励工具是“如果-那么计划”,它帮助人们表达和执行他们的意图。社会心理学家霍尔沃森说,如果-那么计划之所以有效,是因为我们的神经线路中内置了突发事件。人类非常擅长用“如果x,那么y”的术语来编码信息,并使用这种联系来指导他们的行为,通常是无意识的。当人们确切地决定何时、何地以及如何实现目标时,他们就会在大脑中创建情境或线索(如果或当x发生时)与应该遵循的行为(然后我将做y)之间的联系。这为行动创造了强大的触发器。到目前为止,大多数关于“如果-那么”计划的研究都集中在个人身上,但新的研究表明,它们对团队非常有效,通过集中注意力和促使成员及时执行关键活动来提高绩效。如果-那么计划可以帮助组织避免表达不清的目标、群体思维、执着于失败的原因和其他问题。它指出了成功的条件,增强了每个人的责任感,并有助于缩小知与行之间令人烦恼的差距。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Get your team to do what it says it's going to do.

It's one thing to set goals-and entirely another to get the people in your organization to actually accomplish them. To make the leap from vision to execution, you can't just define what needs doing; you also need to spell out the details of getting it done. One motivational tool that enables this is "if-then planning," which helps people express and carry out their intentions. If-then plans work because contingencies are built into our neurological wiring, says social psychologist Halvorson. Humans are very good at encoding information in "If x, then y" terms and using such connections to guide their behavior, often unconsciously. When people decide exactly when, where, and how they'll fulfill a goal, they create a link in their brains between the situation or cue (If or when x happens) and the behavior that should follow (then I will do y). This creates powerful triggers for action. To date, most of the research on if-then plans has focused on individuals, but new studies show that they're very effective with groups, improving performance by sharpening focus and prompting members to execute key activities in a timely manner. If-then planning helps organizations avoid poorly expressed goals, groupthink, the tendency to cling to lost causes, and other problems. It pinpoints conditions for success, increases everyone's sense of responsibility, and helps close the troublesome gap between knowing and doing.

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来源期刊
CiteScore
1.40
自引率
0.00%
发文量
1
期刊介绍: HBR covers a wide range of topics, including strategy, leadership, organizational change, negotiations, operations, innovation, decision making, marketing, finance, work-life balance, and managing teams. We publish articles of many lengths (some in both print and digital forms, and some in digital only), graphics, podcasts, videos, slide presentations, and just about any other media that might help us share an idea effectively.
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