医务人员对人群骚扰感知水平的评价。

IF 1.6 Q3 HEALTH POLICY & SERVICES
Health Services Management Research Pub Date : 2022-05-01 Epub Date: 2021-04-11 DOI:10.1177/09514848211001689
Nurcan Hamzaoglu, Asli Yayak, Burcu Turk
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引用次数: 2

摘要

本研究的目的是评估被围堵的卫生工作者的围堵感知水平,并确定员工的社会人口统计学特征是否对围堵感知产生显著差异。在研究范围内,采用关系筛选模型对516名医护人员的围堵感知水平进行评价。为了收集数据,我们使用了社会人口学数据表和Heinz Leymann开发的Leymann心理恐怖量表。研究结果显示,有70.0%的参与者表示,他们受到了经理的骚扰行为。Leymann心理恐怖主义量表得分为1.49。影响自我表露和沟通可能性的围攻行为是参与者接触到的最常见的欺凌行为(x∶1.73)。因此,数据表明,公司政策,而不是个人的人口特征,是有效的暴露在围攻行为。研究认为,社会文化结构和个体对哪些行为可以被评价为围捕行为的认知程度会影响个体的围捕感知水平。将聚众行为视为等级结构或人际关系中的正常情况是预防的重要问题之一。出于这个原因,防止打劫最重要的步骤之一是确保经理和员工都了解打劫的情况。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evaluation of mobbing perception levels of health employees.

The objective of this study was to evaluate the mobbing perception levels of health workers, who were mobbed and to determine whether the socio-demographic characteristics of the employees made a significant difference in the perception of mobbing. Within the scope of the study, the mobbing perception levels of 516 healthcare personnel were evaluated by using relational screening model. In order to collect data, socio-demographic data form and Leymann Psychological Terrorist Scale developed by Heinz Leymann were used. As a result of the study, 70.0% of the participants who were exposed to mobbing reported that they were exposed to mobbing behaviors by their managers. The Leymann Psychological Terrorism Scale was found to be 1.49. Mobbing behaviors that affect self-disclosure and communication possibilities is the most common bullying behavior that the participants were exposed (x̄: 1.73). As a result, the data suggested that company policies rather than demographic characteristics of individuals are effective in the exposure to mobbing behaviors. It is thought that the cultural structures of the societies and the individuals' knowledge about which behaviors can be evaluated as mobbing have an effect on the mobbing perception levels of the individuals. Accepting mobbing behaviors as a normal situation in hierarchical structure or interpersonal relationships is one of the important problems in prevention. For this reason, one of the most important steps in the prevention of mobbing is to ensure that both managers and employees are informed about mobbing.

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来源期刊
Health Services Management Research
Health Services Management Research HEALTH POLICY & SERVICES-
CiteScore
4.00
自引率
4.80%
发文量
33
期刊介绍: Health Services Management Research (HSMR) is an authoritative international peer-reviewed journal which publishes theoretically and empirically rigorous research on questions of enduring interest to health-care organizations and systems throughout the world. Examining the real issues confronting health services management, it provides an independent view and cutting edge evidence-based research to guide policy-making and management decision-making. HSMR aims to be a forum serving an international community of academics and researchers on the one hand and healthcare managers, executives, policymakers and clinicians and all health professionals on the other. HSMR wants to make a substantial contribution to both research and managerial practice, with particular emphasis placed on publishing studies which offer actionable findings and on promoting knowledge mobilisation toward theoretical advances.
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