卫生保健机构的持续质量改进。

S A Tabish
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引用次数: 0

摘要

质量管理已成为提供保健服务的一个主要问题。社区的需求、医疗实践的经济学,特别是由于技术的进步、医疗事故案件中日益增多的法律行动以及对保护客户利益的关注,使所有医院管理人员的注意力集中在质量管理方案上,因为卫生保健的质量有无数的要素。很难对所有这些因素进行评估,但我们可以通过将每一个因素纳入可衡量的标准来证明在执行和护理要素方面的改进。质量评估措施必须涵盖卫生保健技术的功效、效率、成本和结果。一个详尽的估价制度应该包括对结构、过程和结果的详细研究。这将在性能和资源之间建立一个平衡的等式。医疗机构必须建立健全可靠的全面质量管理/持续质量改进方法。特别重要的是,优质护理应成为医院根深蒂固的理念。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Continuous quality improvement in health care organisations.

Quality Management has become a major concern in the delivery of health care. The demand of community, economics of medical practice especially due to technological advances, increasing legal action in malpractice cases and concern to protect the interest of clientele have focused the attention on quality management programmes for all hospital administrators, since the quality of health care has infinite number of elements. It is difficult to assess them all, yet we can demonstrate improvements in performed and elements of care, by putting each of these elements through measurable criteria. Quality assessment measures must cover the efficacy, efficiency, cost and outcome of health care technology. An elaborate valuation system should consist of detailed study of structure, process and outcome. This will establish a balanced equation between the performance and the resources. It is necessary to establish sound dependable methods like total quality management/continuous Quality Improvement in healthcare institutions. It is particularly important that quality care be ingrained as philosophy in Hospitals.

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