Productivity, cost and quality control (Part II).

It can be shown that with a relatively straight forward computerized program it is possible to achieve virtually any "cut" of data desired for management purposes. This system provides for establishment of self-comparative standards. This system allows for some of the following factors to be identified. An employee who is having trouble with a particular category of equipment, whether in maintenance of service. This then would indicate that this technician would need training. (2) Excessive equipment repair which may demonstrate inappropriate usage or age of the equipment incurring costs generally above, for example, ten percent which has for two decades been the benchmark for annualized service cost maximums per unit.