Carolina Busco, Felipe González, Paula Farina, Jonathan Vivas, Fernanda Saavedra, Lizbeth Avalos
{"title":"引入市政数字服务指数，以评估在线服务，解决数字鸿沟。","authors":"Carolina Busco, Felipe González, Paula Farina, Jonathan Vivas, Fernanda Saavedra, Lizbeth Avalos","doi":"10.7717/peerj-cs.3049","DOIUrl":null,"url":null,"abstract":"<p><p>This research introduces the Municipal Digital Offering Index (MDOI) to assess municipal online service development in Chile. The study utilizes content analysis of municipal websites, creating a systematic instrument to evaluate digital services. It evaluates all 344 Chilean municipalities based on 163 dichotomous variables. Through factor analysis and regression modeling, it investigates sociodemographic and economic factors influencing digital development at the municipal level, offering insights into the digital divide across municipalities. The findings highlight geographical disparities and indicate priority intervention areas. While education levels and financial resources influence digital technology adoption, many municipalities lack efficient online procedures, prompting focused digital transformation investments. This research emphasizes the importance of localized digital services in bridging the digital divide and promoting inclusive governance.</p>","PeriodicalId":54224,"journal":{"name":"PeerJ Computer Science","volume":"11 ","pages":"e3049"},"PeriodicalIF":2.5000,"publicationDate":"2025-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12453795/pdf/","citationCount":"0","resultStr":"{\"title\":\"Introducing the municipal digital offering index for evaluating online services and addressing the digital divide.\",\"authors\":\"Carolina Busco, Felipe González, Paula Farina, Jonathan Vivas, Fernanda Saavedra, Lizbeth Avalos\",\"doi\":\"10.7717/peerj-cs.3049\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><p>This research introduces the Municipal Digital Offering Index (MDOI) to assess municipal online service development in Chile. The study utilizes content analysis of municipal websites, creating a systematic instrument to evaluate digital services. It evaluates all 344 Chilean municipalities based on 163 dichotomous variables. Through factor analysis and regression modeling, it investigates sociodemographic and economic factors influencing digital development at the municipal level, offering insights into the digital divide across municipalities. The findings highlight geographical disparities and indicate priority intervention areas. While education levels and financial resources influence digital technology adoption, many municipalities lack efficient online procedures, prompting focused digital transformation investments. This research emphasizes the importance of localized digital services in bridging the digital divide and promoting inclusive governance.</p>\",\"PeriodicalId\":54224,\"journal\":{\"name\":\"PeerJ Computer Science\",\"volume\":\"11 \",\"pages\":\"e3049\"},\"PeriodicalIF\":2.5000,\"publicationDate\":\"2025-09-03\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12453795/pdf/\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"PeerJ Computer Science\",\"FirstCategoryId\":\"94\",\"ListUrlMain\":\"https://doi.org/10.7717/peerj-cs.3049\",\"RegionNum\":4,\"RegionCategory\":\"计算机科学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"2025/1/1 0:00:00\",\"PubModel\":\"eCollection\",\"JCR\":\"Q2\",\"JCRName\":\"COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"PeerJ Computer Science","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.7717/peerj-cs.3049","RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2025/1/1 0:00:00","PubModel":"eCollection","JCR":"Q2","JCRName":"COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE","Score":null,"Total":0}
Introducing the municipal digital offering index for evaluating online services and addressing the digital divide.
This research introduces the Municipal Digital Offering Index (MDOI) to assess municipal online service development in Chile. The study utilizes content analysis of municipal websites, creating a systematic instrument to evaluate digital services. It evaluates all 344 Chilean municipalities based on 163 dichotomous variables. Through factor analysis and regression modeling, it investigates sociodemographic and economic factors influencing digital development at the municipal level, offering insights into the digital divide across municipalities. The findings highlight geographical disparities and indicate priority intervention areas. While education levels and financial resources influence digital technology adoption, many municipalities lack efficient online procedures, prompting focused digital transformation investments. This research emphasizes the importance of localized digital services in bridging the digital divide and promoting inclusive governance.
期刊介绍：
PeerJ Computer Science is the new open access journal covering all subject areas in computer science, with the backing of a prestigious advisory board and more than 300 academic editors.
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号
