Sebastian Clemens Bartsch, Long Hoang Nguyen, Jan-Hendrik Schmidt, Guangyu Du, Martin Adam, Alexander Benlian, Ali Sunyaev
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The Present and Future of Accountability for AI Systems: A Bibliometric Analysis
Artificial intelligence (AI) systems, particularly generative AI systems, present numerous opportunities for organizations and society. As AI systems become more powerful, ensuring their safe and ethical use necessitates accountability, requiring actors to explain and justify any unintended behavior and outcomes. Recognizing the significance of accountability for AI systems, research from various research disciplines, including information systems (IS), has started investigating the topic. However, accountability for AI systems appears ambiguous across multiple research disciplines. Therefore, we conduct a bibliometric analysis with 5,809 publications to aggregate and synthesize existing research to better understand accountability for AI systems. Our analysis distinguishes IS research, defined by the Web of Science “Computer Science, Information Systems” category, from related non-IS disciplines. This differentiation highlights IS research’s unique socio-technical contribution while ensuring and integrating insights from across the broader academic landscape on accountability for AI systems. Building on these findings, we derive research propositions to lead future research on accountability for AI systems. Finally, we apply these research propositions to the context of generative AI systems and derive a research agenda to guide future research on this emerging topic.
期刊介绍:
The interdisciplinary interfaces of Information Systems (IS) are fast emerging as defining areas of research and development in IS. These developments are largely due to the transformation of Information Technology (IT) towards networked worlds and its effects on global communications and economies. While these developments are shaping the way information is used in all forms of human enterprise, they are also setting the tone and pace of information systems of the future. The major advances in IT such as client/server systems, the Internet and the desktop/multimedia computing revolution, for example, have led to numerous important vistas of research and development with considerable practical impact and academic significance. While the industry seeks to develop high performance IS/IT solutions to a variety of contemporary information support needs, academia looks to extend the reach of IS technology into new application domains. Information Systems Frontiers (ISF) aims to provide a common forum of dissemination of frontline industrial developments of substantial academic value and pioneering academic research of significant practical impact.