优化交付和干预措施的影响,以提高医院医生的工作场所福利在NHS:护理压力下3现实评估研究。

Daniele Carrieri, Alison Pearson, Anna Melvin, Charlotte Bramwell, Jason Hancock, Chrysanthi Papoutsi, Mark Pearson, Geoff Wong, Karen Mattick
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引用次数: 0

摘要

背景:医疗工作者的福祉在提供优质和公平的护理方面的关键作用是国际公认的。然而,众所周知,由于挑战性的要求和压力重重的工作环境,医生会经历严重的精神疾病和幸福感的侵蚀。现有的工作场所支持策略往往效果有限,而且没有考虑到导致医生幸福感低下的多重因素(例如个人、组织和社会),也没有考虑到干预措施是否得到了有效实施。目的:与不同的医院环境合作,并从中学习,以了解如何优化策略,提高医生的工作场所幸福感,减少对劳动力和患者护理的负面影响。设计和方法:研究活动的三个相互关联的连续阶段:第一阶段:基于对已发表和实践中的干预措施的反复分析周期,并根据相关理论和框架以及与利益相关者的接触,制定干预措施类型和绘图工具,以改善医院医生的工作场所福祉。阶段2:与现实主义和元叙事证据综合相一致的现实主义评估:不断发展的标准:根据对医生、福祉干预实现者/实践者和领导者的124次访谈,在英国8个有目的地选择的国家卫生服务信托机构中,改善医院医生工作场所福祉的现有战略的质量标准。第三阶段:根据第一阶段和第二阶段的经验,共同为所有国民保健服务信托机构制定实施指南,以优化其战略,改善医院医生的工作场所福利,并在三个在线全国讲习班中与利益攸关方接触。结果:第一阶段:尽管许多来源没有阐明其关于因果途径或干预措施理论基础的潜在假设,但我们能够开发一种类型学和绘图工具,可用于按类型对干预措施进行概念化(例如,它们的设计是主要用于预防还是“治疗”)。第二阶段:我们现实主义访谈的主要发现是:(1)解决方案需要与问题保持一致,以支持医生的福祉并避免对医生造成伤害;(2)让医生参与制定解决方案对解决他们的健康问题很重要;(3)医生往往不知道什么是可获得的幸福支持;(4)在获得幸福支持方面存在身体和心理障碍。第三阶段:我们的“职场幸福神话终结者指南”提供了建设性的基于证据的实施指导,同时真实地代表了第二阶段报告的主要负面经历。局限性:虽然我们取样的多样性,我们工作的八个信托可能不能代表所有的信托在英格兰。结论:不一致的幸福感解决方案会造成伤害。最重要的是优先改善工作环境,而不是福祉的“附加条件”,并让医生和其他相关人员参与识别问题并规划如何解决这些问题。未来的工作:需要进一步的研究,使研究结果适合初级保健、心理健康和社会保健环境。迫切需要对福祉干预措施进行卫生经济学研究(理想情况下是在系统一级),因为小额投资可能产生深远的积极影响。资助:本摘要介绍了由国家卫生和保健研究所(NIHR)卫生和社会保健提供研究计划资助的独立研究,奖励号为NIHR132931。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Optimising the delivery and impacts of interventions to improve hospital doctors' workplace wellbeing in the NHS: The Care Under Pressure 3 realist evaluation study.

Background: The key role of medical workforce well-being in the delivery of excellent and equitable care is recognised internationally. However, doctors are known to experience significant mental ill health and erosion of their well-being due to challenging demands and pressurised work environments. Existing workplace support strategies often have limited effect and do not consider the multiple factors contributing to poor well-being in doctors (e.g. individual, organisational and social), nor whether interventions have been implemented effectively.

Aim: To work with, and learn from, diverse hospital settings to understand how to optimise strategies to improve doctors' workplace well-being and reduce negative impacts on the workforce and patient care.

Design and method: Three inter-related sequential phases of research activity: Phase 1: a typology of interventions and mapping tool to improve hospital doctors' workplace well-being based on iterative cycles of analysis of published and in-practice interventions and informed by relevant theories and frameworks and engagement with stakeholders. Phase 2: realist evaluation consistent with Realist And MEta-narrative Evidence Syntheses: Evolving Standards quality standards of existing strategies to improve hospital doctors' workplace well-being in eight purposively selected acute National Health Service trusts in England based on 124 interviews with doctors, well-being intervention implementers/practitioners and leaders. Phase 3: codeveloped implementation guidance for all National Health Service trusts to optimise their strategies to improve hospital doctors' workplace well-being - drawing on phases 1 and 2, and engagement with stakeholders in three online national workshops.

Results: Phase 1: although many sources did not clarify their underlying assumptions about causal pathways or the theoretical basis of interventions, we were able to develop a typology and mapping tool which can be used to conceptualise interventions by type (e.g. whether they are designed to be largely preventative or 'curative'). Phase 2: key findings from our realist interviews were that: (1) solutions needed to align with problems to support doctor's well-being and avoid harm to doctors; (2) involving doctors in creating solutions was important to address their well-being problems; (3) doctors often do not know what well-being support is available and (4) there were physical and psychological barriers to accessing well-being support. Phase 3: our 'Workplace well-being MythBuster's guide' provides constructive evidence-based implementation guidance, while authentically representing the predominantly negative experiences reported in phase 2.

Limitations: Although we sampled for diversity, the eight trusts we worked with may not be representative of all trusts in England.

Conclusions: Misaligned well-being solutions can cause harm. It is paramount to prioritise improvements in working environments, instead of well-being 'add-on's, and to involve doctors and other relevant staff in identifying problems and in planning how to address these.

Future work: Further research is required to tailor the findings to primary care, mental health and social care settings. Health economic studies of well-being interventions (ideally, at systems level) are urgently required, since small investments could have far-reaching positive impacts.

Funding: This synopsis presents independent research funded by the National Institute for Health and Care Research (NIHR) Health and Social Care Delivery Research programme as award number NIHR132931.

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