Muhammad Ismail , Henrik Barth , Magnus Holmén , Lena Petersson , Luís Irgang
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Transforming towards AI-augmented Healthcare: Experiences of physicians in Sweden
Recent advancements in connectivity and automation driven by artificial intelligence (AI) is leading to transformative changes in the healthcare sector. This study investigates physicians' experience of AI-based technologies in healthcare. To achieve this objective, we gathered responses through open-ended essays from 326 physicians working in Swedish healthcare. These respondents have experience in using AI technologies for distinct tasks, which include prediction, diagnosis, medical image analysis, text generation, analysis, chatbots, wearable devices, telemedicine and robot assistance. The data was analyzed by thematic coding. The findings show that the physicians’ perception towards use of AI in healthcare is influenced by drivers and barriers that are present at macro, organizational, system and personal level. The identified drivers include work task changes, functional aspects, organizational aspects, system characteristics and personal motivators. The barriers include legal and ethical dilemma, organizational readiness, system limitations and personal demotivators. This study leverages paradox theory as a framework to deepen the understanding of the complexities and interconnections between perceived barriers and potential solutions related to AI in healthcare as a contribution to the literature.
期刊介绍:
The interdisciplinary journal Technovation covers various aspects of technological innovation, exploring processes, products, and social impacts. It examines innovation in both process and product realms, including social innovations like regulatory frameworks and non-economic benefits. Topics range from emerging trends and capital for development to managing technology-intensive ventures and innovation in organizations of different sizes. It also discusses organizational structures, investment strategies for science and technology enterprises, and the roles of technological innovators. Additionally, it addresses technology transfer between developing countries and innovation across enterprise, political, and economic systems.