神经洞察:横跨消费者购买阶段的神经营销观点的系统回顾。

IF 1.9 Q3 ERGONOMICS
Frontiers in neuroergonomics Pub Date : 2025-07-11 eCollection Date: 2025-01-01 DOI:10.3389/fnrgo.2025.1542847
Raveena Gupta, Anuj Pal Kapoor, Harsh V Verma
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引用次数: 0

摘要

近年来,神经生理学技术在市场营销和消费者研究中的应用有了长足的发展。这篇综述全面概述了神经科学如何被整合到消费者行为研究中,通常被称为“神经营销”。虽然之前的评论讨论了方法、工具和理论基础,但它们主要集中在决策的购买前阶段。在此基础上,目前的审查审查了在整个消费者旅程中特定阶段的情感行为和认知成分神经反应。使用PRISMA框架,作者系统地分析了特定阶段现有的神经营销文献,以呈现一个全面的视角。此外,它引入了一个整合的框架,使神经营销的见解与消费者决策过程的每个阶段保持一致。为了支持未来的研究,本文提出了一种新的3 × 3类型,确定跨模式相互作用和文献中未被探索的领域和空白。总的来说,这篇综述将神经营销作为一种严谨可信的研究方法推进,为学者提供了有价值的方向,并有助于其成为市场营销领域公认的学科。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

Neuro-insights: a systematic review of neuromarketing perspectives across consumer buying stages.

Neuro-insights: a systematic review of neuromarketing perspectives across consumer buying stages.

Neuro-insights: a systematic review of neuromarketing perspectives across consumer buying stages.

Neuro-insights: a systematic review of neuromarketing perspectives across consumer buying stages.

The application of neurophysiological techniques in marketing and consumer research has seen substantial growth in recent years. This review provides a comprehensive overview of how neuroscience has been integrated into consumer behavior research commonly referred to as "neuromarketing." While prior reviews have addressed methods, tools, and theoretical foundations, they have largely concentrated on the pre-purchase stage of decision-making. Expanding on this, the current review examines the stage specific affective behavioral and cognitive components neural responses across the full consumer journey. Using the PRISMA framework, the authors systematically analyze stage specific existing neuromarketing literature to present a well-rounded perspective. Moreover, it introduces an integrated framework that aligns neuromarketing insights with each stage of the consumer decision-making process. To support future research, the paper proposes a novel 3 × 3 typology, identifying cross modal interactiona and underexplored areas and gaps in the literature. Overall, this review advances neuromarketing as a rigorous and credible research approach, offering valuable direction for scholars and contributing to its establishment as a recognized discipline within marketing.

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