Ashley K. Autrey MD , Stacey Rifkin-Zenenberg DO , Tracy Hills DO , Jennifer Salant MD , Rachna May MD , Elliot Rabinowitz MD , Chelsea Heneghan CNP , Laura Drach DO, MSN , Emma Jones MD, MA , Rachel Thienprayoon MD
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Standardized Assessment of Patient Experience in Pediatric Palliative Care: A National Collaboration
Background
Use of patient reported outcome measures (PROMs) are crucial to providing patient-centered care. In 2022, the Pediatric Palliative Improvement Network developed a project to standardize the assessment of patient experiences with PPC services.
Measures
By December 31, 2022, we aimed for: 10 participating sites, 50% of eligible PPC patient experiences assessed, and 25% response rate.
Intervention
Project leaders provided guidance for study processes, accurate timely data gathering, and collaborative learning. Data was collected from January to December, 2022. Sites utilized two standardized key indicator questions, including one National Quality Forum-endorsed palliative care PROM.
Results
Fourteen sites participated with 69% of patients (1631/2360) surveyed and 304 responses (19% response rate) gathered. Patients/Families felt heard and understood and would recommend PPC.
Conclusions/Lessons learned
Standardized assessments of patient experience with PPC are feasible and informative. PROMs can ensure that PPC services meet patient needs, identify opportunities for improvement, and demonstrate value.
期刊介绍:
The Journal of Pain and Symptom Management is an internationally respected, peer-reviewed journal and serves an interdisciplinary audience of professionals by providing a forum for the publication of the latest clinical research and best practices related to the relief of illness burden among patients afflicted with serious or life-threatening illness.