Minyue Sun, Yuqi Shen, Luo Min, Lili Huang, Wan Li
{"title":"超越地域界限:中国西部ICU护理实践对推进全球战略患者体验战略的启示","authors":"Minyue Sun, Yuqi Shen, Luo Min, Lili Huang, Wan Li","doi":"10.1111/jep.70212","DOIUrl":null,"url":null,"abstract":"<div>\n \n \n <section>\n \n <h3> Background</h3>\n \n <p>As front-line caregivers in high-risk settings, intensive care unit (ICU) nurses worldwide play a pivotal role in redefining patient-centered critical care. Their daily practices not only influence individual patient outcomes and experiences but also provide transferable insights that can inform evidence-based and humanistic models of care. By examining how ICU nurses improve patient experiences—through structured communication frameworks, family engagement protocols, and innovative approaches to pain management—we can integrate these strategies into clinical workflows, professional education, and policy development. Such efforts have the potential to elevate service awareness among ICU nursing teams globally, improve care quality, and address persistent gaps in patient satisfaction.</p>\n </section>\n \n <section>\n \n <h3> Objectives</h3>\n \n <p>To assess the practices of ICU nurses in enhancing patient experience in a specific province of Western China and to identify key influencing factors, providing insights that can inform ICU practices globally.</p>\n </section>\n \n <section>\n \n <h3> Methods</h3>\n \n <p>A cross-sectional survey was conducted from August to September 2024 using convenience sampling. It involved 242 ICU nurses from 43 tertiary hospitals and 19 secondary or lower-tier hospitals in the province. The research team's self-designed questionnaire gauged the nurses' contributions to patient experience enhancement.</p>\n </section>\n \n <section>\n \n <h3> Results</h3>\n \n <p>Out of 242 distributed questionnaires, 226 were valid, yielding a response rate of 93.4%. The proficiency of ICU nurses in improving patient experiences was rated as moderate. While the adherence to a responsibility system in overall nursing was satisfactory, the implementation in areas such as basic care, humanistic nursing, rehabilitative continuity of care, and nursing technology was moderate. Multiple linear regression analysis indicated that hospital level and professional designation significantly influenced the nurses' practices in enhancing patient experiences.</p>\n </section>\n \n <section>\n \n <h3> Conclusions</h3>\n \n <p>The current situation of ICU nursing practices in enhancing patient experience is not optimistic. It is crucial to focus more on the experiential aspects of ICU care. This should involve enhancing both theoretical and practical training for nurses, and improving their awareness and skills in enhancing patient experiences. Additionally, the study highlights the importance of combining resources, technology, and humanistic care, providing valuable insights for ICU practices worldwide. Future efforts should prioritize the development of comprehensive training programs, the establishment of standardized clinical practices, and the promotion of the implementation and evaluation strategies aimed at enhancing the ICU patient experience.</p>\n </section>\n </div>","PeriodicalId":15997,"journal":{"name":"Journal of evaluation in clinical practice","volume":"31 5","pages":""},"PeriodicalIF":2.1000,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Beyond Regional Boundaries: Insights From ICU Nursing Practices in Western China to Advance Global Strategies Patient Experience Strategies\",\"authors\":\"Minyue Sun, Yuqi Shen, Luo Min, Lili Huang, Wan Li\",\"doi\":\"10.1111/jep.70212\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div>\\n \\n \\n <section>\\n \\n <h3> Background</h3>\\n \\n <p>As front-line caregivers in high-risk settings, intensive care unit (ICU) nurses worldwide play a pivotal role in redefining patient-centered critical care. Their daily practices not only influence individual patient outcomes and experiences but also provide transferable insights that can inform evidence-based and humanistic models of care. By examining how ICU nurses improve patient experiences—through structured communication frameworks, family engagement protocols, and innovative approaches to pain management—we can integrate these strategies into clinical workflows, professional education, and policy development. Such efforts have the potential to elevate service awareness among ICU nursing teams globally, improve care quality, and address persistent gaps in patient satisfaction.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Objectives</h3>\\n \\n <p>To assess the practices of ICU nurses in enhancing patient experience in a specific province of Western China and to identify key influencing factors, providing insights that can inform ICU practices globally.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Methods</h3>\\n \\n <p>A cross-sectional survey was conducted from August to September 2024 using convenience sampling. It involved 242 ICU nurses from 43 tertiary hospitals and 19 secondary or lower-tier hospitals in the province. The research team's self-designed questionnaire gauged the nurses' contributions to patient experience enhancement.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Results</h3>\\n \\n <p>Out of 242 distributed questionnaires, 226 were valid, yielding a response rate of 93.4%. The proficiency of ICU nurses in improving patient experiences was rated as moderate. While the adherence to a responsibility system in overall nursing was satisfactory, the implementation in areas such as basic care, humanistic nursing, rehabilitative continuity of care, and nursing technology was moderate. Multiple linear regression analysis indicated that hospital level and professional designation significantly influenced the nurses' practices in enhancing patient experiences.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Conclusions</h3>\\n \\n <p>The current situation of ICU nursing practices in enhancing patient experience is not optimistic. It is crucial to focus more on the experiential aspects of ICU care. This should involve enhancing both theoretical and practical training for nurses, and improving their awareness and skills in enhancing patient experiences. Additionally, the study highlights the importance of combining resources, technology, and humanistic care, providing valuable insights for ICU practices worldwide. Future efforts should prioritize the development of comprehensive training programs, the establishment of standardized clinical practices, and the promotion of the implementation and evaluation strategies aimed at enhancing the ICU patient experience.</p>\\n </section>\\n </div>\",\"PeriodicalId\":15997,\"journal\":{\"name\":\"Journal of evaluation in clinical practice\",\"volume\":\"31 5\",\"pages\":\"\"},\"PeriodicalIF\":2.1000,\"publicationDate\":\"2025-07-24\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of evaluation in clinical practice\",\"FirstCategoryId\":\"3\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/jep.70212\",\"RegionNum\":4,\"RegionCategory\":\"医学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"HEALTH CARE SCIENCES & SERVICES\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of evaluation in clinical practice","FirstCategoryId":"3","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/jep.70212","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"HEALTH CARE SCIENCES & SERVICES","Score":null,"Total":0}
Beyond Regional Boundaries: Insights From ICU Nursing Practices in Western China to Advance Global Strategies Patient Experience Strategies
Background
As front-line caregivers in high-risk settings, intensive care unit (ICU) nurses worldwide play a pivotal role in redefining patient-centered critical care. Their daily practices not only influence individual patient outcomes and experiences but also provide transferable insights that can inform evidence-based and humanistic models of care. By examining how ICU nurses improve patient experiences—through structured communication frameworks, family engagement protocols, and innovative approaches to pain management—we can integrate these strategies into clinical workflows, professional education, and policy development. Such efforts have the potential to elevate service awareness among ICU nursing teams globally, improve care quality, and address persistent gaps in patient satisfaction.
Objectives
To assess the practices of ICU nurses in enhancing patient experience in a specific province of Western China and to identify key influencing factors, providing insights that can inform ICU practices globally.
Methods
A cross-sectional survey was conducted from August to September 2024 using convenience sampling. It involved 242 ICU nurses from 43 tertiary hospitals and 19 secondary or lower-tier hospitals in the province. The research team's self-designed questionnaire gauged the nurses' contributions to patient experience enhancement.
Results
Out of 242 distributed questionnaires, 226 were valid, yielding a response rate of 93.4%. The proficiency of ICU nurses in improving patient experiences was rated as moderate. While the adherence to a responsibility system in overall nursing was satisfactory, the implementation in areas such as basic care, humanistic nursing, rehabilitative continuity of care, and nursing technology was moderate. Multiple linear regression analysis indicated that hospital level and professional designation significantly influenced the nurses' practices in enhancing patient experiences.
Conclusions
The current situation of ICU nursing practices in enhancing patient experience is not optimistic. It is crucial to focus more on the experiential aspects of ICU care. This should involve enhancing both theoretical and practical training for nurses, and improving their awareness and skills in enhancing patient experiences. Additionally, the study highlights the importance of combining resources, technology, and humanistic care, providing valuable insights for ICU practices worldwide. Future efforts should prioritize the development of comprehensive training programs, the establishment of standardized clinical practices, and the promotion of the implementation and evaluation strategies aimed at enhancing the ICU patient experience.
期刊介绍:
The Journal of Evaluation in Clinical Practice aims to promote the evaluation and development of clinical practice across medicine, nursing and the allied health professions. All aspects of health services research and public health policy analysis and debate are of interest to the Journal whether studied from a population-based or individual patient-centred perspective. Of particular interest to the Journal are submissions on all aspects of clinical effectiveness and efficiency including evidence-based medicine, clinical practice guidelines, clinical decision making, clinical services organisation, implementation and delivery, health economic evaluation, health process and outcome measurement and new or improved methods (conceptual and statistical) for systematic inquiry into clinical practice. Papers may take a classical quantitative or qualitative approach to investigation (or may utilise both techniques) or may take the form of learned essays, structured/systematic reviews and critiques.