A scoping review of natural language processing in addressing medically inaccurate information: Errors, misinformation, and hallucination

Objective:

This review aims to explore the potential and challenges of using Natural Language Processing (NLP) to detect, correct, and mitigate medically inaccurate information, including errors, misinformation, and hallucination. By unifying these concepts, the review emphasizes their shared methodological foundations and their distinct implications for healthcare. Our goal is to advance patient safety, improve public health communication, and support the development of more reliable and transparent NLP applications in healthcare.

Methods:

A scoping review was conducted following PRISMA-ScR guidelines, analyzing studies from 2020 to 2024 across five databases. Studies were selected based on their use of NLP to address medically inaccurate information and were categorized by topic, tasks, document types, datasets, models, and evaluation metrics.

Results:

NLP has shown potential in addressing medically inaccurate information on the following tasks: (1) error detection (2) error correction (3) misinformation detection (4) misinformation correction (5) hallucination detection (6) hallucination mitigation. However, challenges remain with data privacy, context dependency, and evaluation standards.

Conclusion:

This review highlights the advancements in applying NLP to tackle medically inaccurate information while underscoring the need to address persistent challenges. Future efforts should focus on developing real-world datasets, refining contextual methods, and improving hallucination management to ensure reliable and transparent healthcare applications.