斯洛伐克护士的职场围攻:教育、职场类型和工作岗位的影响

IF 3.7 3区 医学 Q1 NURSING
Ema Šagátová, Jana Rottková, Hana Padyšáková, Zuzana Slezáková, Dimitrios Paouris
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引用次数: 0

摘要

职场欺凌是一种普遍存在的现象,对医疗保健行业的人际关系、心理健康、专业绩效和组织效率都有显著影响。欺凌行为被定义为旨在恐吓或贬低的重复行为,在医院等等级森严、压力大的环境中猖獗,护士面临着不成比例的风险。这种行为损害士气,增加人员流失率,并因错误和疏忽而危及患者安全。了解其流行程度和致病因素对于营造更健康的工作环境和改善医疗保健结果至关重要。方法横断面描述性研究遵循STROBE指南。作为本研究的一部分,斯洛伐克对负面行为问卷进行了修改,并对护士进行了管理,最终样本为244名参与者。Spearman相关检验和Welch ANOVA检验使用jamovi软件分析变量关系。结果近三分之一的护士是欺凌的受害者(32.2%,45分),另外三分之一的护士偶尔遭受欺凌(32.2%,33-44分)。每个应答者的中位数得分为38 (IQR: 23),与人相关的欺凌得分最高(中位数19,IQR: 13)。经验较少的年轻护士报告了较高的围堵水平(p <;0.001)。一线护士(手术室、重症监护病房和外科病房)遭受的欺凌明显多于门诊护士(p = 0.01)。拥有博士学位的人在人群中得分最低(p <;0.001),而一线护士报告的围堵水平高于病房/主管护士(p <;0.001)。结论护士的围堵经历与年龄、经历、学历、岗位、工作场所类型等因素有显著相关。斯洛伐克护士恃强凌弱的发生率很高,需要医疗保健领导人立即予以关注。为解决职场欺凌问题,医疗机构应实施零容忍政策,提供专业行为、情商和冲突解决方面的持续教育,并将这些主题纳入护理课程。领导应该树立尊重行为的榜样,而指导框架和弹性培训则支持新手护士。最后,无障碍报告系统必须确保问责制。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Workplace Mobbing Among Nurses in Slovakia: The Impact of Education, Workplace Type, and Job Position

Introduction

Workplace bullying, a widespread phenomenon, significantly impacts interpersonal relationships, mental health, professional performance, and organizational efficiency in healthcare. Defined as repeated behaviors intended to intimidate or degrade, bullying thrives in hierarchical, high-stress environments like hospitals, where nurses face disproportionate risk. Such behaviors harm morale, increase turnover, and jeopardize patient safety through errors and negligence. Understanding its prevalence and contributors is essential for fostering healthier work environments and improving healthcare outcomes.

Methods

This cross-sectional descriptive study followed the STROBE guidelines. A Slovak adaptation of the Negative Act Questionnaire-Revised, developed as part of this study, was administered to nurses, resulting in a final sample of 244 participants. Spearman's correlation and Welch's ANOVA tests analyzed variable relationships using jamovi software.

Results

Nearly one-third of nurses were victims of bullying (32.2%, >45 points), with another third experiencing occasional bullying (32.2%, 33–44 points). The median score per responder was 38 (IQR: 23), with person-related bullying scoring highest (median 19, IQR: 13). Younger nurses with less experience reported higher mobbing levels (p < 0.001). Nurses in frontline roles (operating rooms, intensive care units, and surgical units) experienced significantly more bullying than those in outpatient clinics (p = 0.01). Doctoral degree holders had the lowest mobbing scores (p < 0.001), while nurses in frontline roles reported higher mobbing levels than Ward/Charge Nurses (p < 0.001).

Conclusions

The study highlights a significant correlation between nurses’ experiences of mobbing and factors such as age, experience, education, position, and workplace type. The high incidence of bullying among Slovak nurses requires immediate attention from healthcare leaders.

Implications

To address workplace bullying, healthcare institutions should implement zero-tolerance policies, provide ongoing education in professional conduct, emotional intelligence, and conflict resolution and integrate these topics into nursing curricula. Leadership should model respectful behavior, while mentorship frameworks and resilience training support novice nurses. Finally, accessible reporting systems must ensure accountability.

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来源期刊
CiteScore
7.90
自引率
7.30%
发文量
72
审稿时长
6-12 weeks
期刊介绍: International Nursing Review is a key resource for nurses world-wide. Articles are encouraged that reflect the ICN"s five key values: flexibility, inclusiveness, partnership, achievement and visionary leadership. Authors are encouraged to identify the relevance of local issues for the global community and to describe their work and to document their experience.
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