“我们不是机器人”：了解急诊科护士的心理社会支持需求-一项定性研究

IF 1.8 4区医学 Q2 NURSING

International Emergency Nursing Pub Date : 2025-07-07 DOI:10.1016/j.ienj.2025.101644

Servet Cihan , Dilara Sert Kasım , Cennet Kara Özçalık , Asım Kalkan

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引用次数: 0

摘要

急诊科（ED）护士面临着一系列的情感挑战和关键的职业压力源。作为医护人员的重要组成部分，向护士提供心理社会支持和赋权至关重要。这需要确定减轻紧急护理要求和创伤方面的因素，并了解当前的支持系统。因此，本研究探讨急诊科护士对社会心理支持的认知、现有的社会心理支持系统，以及她们与社会心理支持需求相关的感受、想法和经历。方法本研究采用定性描述设计。参与者通过有目的的抽样选择，并对16名急诊科护士进行了半结构化的焦点小组访谈。数据分析采用Graneheim和Lundman的内容分析法。遵循报告定性研究的综合标准（COREQ）检查表，以确保严格的报告。结果定性数据分析揭示了3个主旋律和7个副旋律。确定的三个主要主题是感知社会心理支持、社会心理支持服务和“我们不是机器人”。结论本研究的结果突出了急诊科护士对社会心理支持的看法，现有支持系统的状态，以及他们未满足的需求。鉴于服务不足和支持不足的负面影响，建议采取多学科、全面和容易获得的方法，建立和提供适合紧急护理的社会心理支持。

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“We Are Not Robots”: Understanding the psychosocial support needs of emergency department nurses – A qualitative study

Introduction

Emergency department (ED) nurses face a range of emotionally challenging and critical occupational stressors. As a vital part of the healthcare workforce, providing psychosocial support and empowerment to nurses is essential. This requires identifying factors that mitigate the demanding and traumatic aspects of emergency nursing and understanding the current support systems. Therefore, this study explored emergency department nurses’ perceptions of psychosocial support, existing psychosocial support systems, and their feelings, thoughts, and experiences related to their psychosocial support needs.

Methods

This study employed a qualitative descriptive design. Participants were selected through purposeful sampling, and semi-structured focus group interviews were conducted with 16 emergency department nurses. Data were analyzed using Graneheim and Lundman’s content analysis method. The Consolidated Criteria for Reporting Qualitative Research (COREQ) checklist was followed to ensure rigorous reporting.

Results

Qualitative data analysis revealed three main themes and seven sub-themes. The three primary themes identified were perceived psychosocial support, psychosocial support services, and “we are not robots.”

Conclusion

The findings of this study highlight emergency department nurses’ perceptions of psychosocial support, the state of existing support systems, and their unmet needs. Given the negative impact of inadequate services and insufficient support, a multidisciplinary, comprehensive, and easily accessible approach is recommended to establish and provide psychosocial support tailored to emergency nursing.

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来源期刊

International Emergency Nursing NURSING-

CiteScore

3.20

自引率

11.10%

发文量

期刊介绍： International Emergency Nursing is a peer-reviewed journal devoted to nurses and other professionals involved in emergency care. It aims to promote excellence through dissemination of high quality research findings, specialist knowledge and discussion of professional issues that reflect the diversity of this field. With an international readership and authorship, it provides a platform for practitioners worldwide to communicate and enhance the evidence-base of emergency care. The journal publishes a broad range of papers, from personal reflection to primary research findings, created by first-time through to reputable authors from a number of disciplines. It brings together research from practice, education, theory, and operational management, relevant to all levels of staff working in emergency care settings worldwide.